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Giles Ellwood is a highly experienced design leader, currently serving as the Head of Experience at Weber Shandwick. With over two decades in the industry, he specializes in crafting compelling user experiences, driving digital transformation, and integrating service design principles to create meaningful interactions between brands and their audiences. Giles is known for his strategic thinking, his ability to lead multidisciplinary teams, and his passion for leveraging design to solve complex business challenges and enhance customer engagement across various touchpoints. He has a strong background in UX strategy, interaction design, and building digital products and services that resonate with users and achieve business objectives.
Giles Ellwood's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As Head of Experience at Weber Shandwick, Giles leads and shapes the experience design discipline, championing user-centered methodologies and innovative digital solutions for a diverse portfolio of global clients.
Successfully spearheaded numerous digital transformation initiatives for major brands, focusing on optimizing customer journeys, implementing new technologies, and fostering a culture of continuous innovation within organizations.
Instrumental in developing and implementing service design frameworks that put the user at the heart of the solution, resulting in improved customer satisfaction and loyalty for clients across various sectors.
Recognized for his insights into experience design, digital strategy, and customer engagement, often contributing to industry discussions, publications, and mentoring emerging talent in the design field.
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Homesearch.co.uk is a leading UK-based property data and prospecting platform designed for estate agents. It provides comprehensive market insights, off-market property information, and tools to help agents find new leads, win instructions, and convert more business. Their platform aims to empower agents with the data necessary to outperform competitors and better serve their clients by offering unique data points and analytics on the entire UK residential property market.
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