Gigi Njuguna
Little Elm, Texas,United States
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Gigi Njuguna is a highly accomplished and strategic product leader with over a decade of experience, currently serving as the Group Head of Product at Safaricom PLC. She has a strong background in building and scaling impactful digital products across various sectors including telecommunications, fintech, and e-commerce, particularly within the African market. Gigi is passionate about leveraging technology to solve real-world problems, drive financial inclusion, and create meaningful user experiences. Her expertise spans product strategy, roadmap development, user research, AGILE methodologies, and leading high-performing, cross-functional teams to deliver innovative solutions.
Professional Summary
Gigi Njuguna's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Group Head of Product at Safaricom PLC
Currently leading the product vision, strategy, and execution for Safaricom, a leading telecommunications and digital services provider in East Africa, overseeing a diverse portfolio of products impacting millions of users.
Leadership in E-commerce and Fintech Innovation
Previously held key product leadership roles at Copia Global (Head of Product) and M-KOPA (Senior Product Manager), driving the development and launch of successful e-commerce and pay-as-you-go financial solutions for underserved markets in Africa.
Champion for Customer-Centric Product Development
Consistently advocates for and implements customer-centric approaches in product development, ensuring that solutions are tailored to meet the specific needs and contexts of users in emerging markets.
Thought Leader in Product Management
Actively contributes to the product management community through speaking engagements and writing, sharing insights on building impactful products in Africa. Known for articles on platforms like Medium.
Educational Background
Bachelor of Science, Finance/Economics
University of Texas at Dallas - Year 2002
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking, and trading across a broad range of asset classes, serving corporations, governments, institutions, and individuals around the world.
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