Glenn Grilli
Melville, New York,United States
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Glenn Grilli is a highly experienced executive and Managing Director at Accenture Song, focusing on customer experience, digital transformation, and product innovation. Based in the Greater Boston Area, he has a strong track record of helping global organizations leverage design, data, and technology to create meaningful customer interactions and drive business growth. Glenn is passionate about building and leading high-performing teams to deliver cutting-edge solutions that address complex business challenges. His expertise spans across strategy, marketing, experience design, and digital product development, particularly within the realm of creating compelling and effective customer journeys.
Professional Summary
Glenn Grilli's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Leadership in Customer-Centric Transformation
Successfully led and advised numerous Fortune 500 companies on transformative customer experience strategies, resulting in enhanced customer engagement, loyalty, and measurable business impact.
Driving Digital Innovation at Scale
Pioneered and scaled digital product and service innovations for major brands, integrating emerging technologies to redefine customer interactions and market positioning.
Thought Leadership in Experience Design
Recognized thought leader and speaker on topics related to experience design, digital strategy, and the future of customer engagement, contributing to industry best practices.
Building High-Performance Teams
Instrumental in building and mentoring multidisciplinary teams capable of delivering complex, end-to-end digital solutions and fostering a culture of innovation.
Educational Background
Dowling College
Lindenhurst High School - Year 1975
State University of New York Cortland
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Company Overview
Konica Minolta Business Solutions U.S.A., Inc.Konica Minolta Business Solutions U.S.A., Inc. is a subsidiary of Konica Minolta, Inc., a global technology company. The U.S. division provides a comprehensive portfolio of solutions and services, including office technology like multifunction printers (MFPs) and copiers, managed IT services, enterprise content management (ECM), cloud services, security solutions, and digital transformation initiatives. They cater to businesses of various sizes, helping them optimize workflows, improve productivity, manage information effectively, and enhance their technological infrastructure. Their offerings are prominent in office environments, print production, and increasingly in specialized sectors requiring advanced imaging and IT support.
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