Gavin Patterson
London, England,United Kingdom
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Gavin Patterson is a highly experienced business leader with a distinguished career spanning over three decades, primarily in the telecommunications and technology sectors. He is widely recognized for his transformative leadership as CEO of BT Group from 2013 to 2019, where he spearheaded significant strategic initiatives including the acquisition of EE and major investments in fibre broadband and sports broadcasting. Prior to BT, he held senior marketing roles at Procter & Gamble and was Managing Director at Telewest (now Virgin Media). Since leaving BT, Patterson has taken on prominent roles at Salesforce, first as President and Chief Revenue Officer, and currently as President and Chief Strategy Officer, leveraging his extensive experience to drive global growth and strategic direction for the cloud-based software giant. He is known for his strategic acumen, focus on customer experience, and driving large-scale change. Patterson was appointed a Commander of the Order of the British Empire (CBE) in the 2023 New Year Honours for services to industry and charity.
Professional Summary
Gavin Patterson's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
CEO of BT Group (2013-2019)
Led BT Group through a period of significant transformation, including the £12.5 billion acquisition of mobile operator EE, making BT the UK's largest quad-play operator. Oversaw major investments in fibre optic broadband infrastructure and launched BT Sport, significantly impacting the UK's telecommunications and media landscape.
President & Chief Strategy Officer, Salesforce (2023-Present)
Currently drives Salesforce's global strategy, fostering innovation and identifying new growth opportunities for the leading CRM platform. Previously served as President and Chief Revenue Officer (2019-2023), significantly contributing to the company's revenue growth and market expansion.
Commander of the Order of the British Empire (CBE)
Appointed CBE in the 2023 New Year Honours for his significant contributions to industry and charity, recognizing his impactful career and philanthropic efforts.
Board Memberships and Advisory Roles
Has served on various boards, including as Non-Executive Director at British Airways, and currently holds positions such as Chairman of Elixirr Consulting and Trustee of the British Museum, showcasing his broad influence and expertise across different sectors.
Educational Background
Master of Engineering - MEng, Chemical Engineering
University of Cambridge - Year 1989
Master of Arts - MA, Chemical Engineering
University of Cambridge - Year 1986
Cambridge University Department of Chemical Engineering and Biotechnology
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Company Overview
Ocado GroupOcado Group is a UK-based technology company specializing in automation, robotics, AI, and the cloud to provide end-to-end online grocery fulfilment solutions to retailers globally. While it started as an online-only supermarket in the UK, its primary focus now is the Ocado Smart Platform (OSP), a unique suite of proprietary technology used to run highly efficient Customer Fulfilment Centres (CFCs) and in-store fulfilment operations for its international grocery partners.
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