Gautam Jain
Gurgaon, Haryana,India
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Gautam Jain is a seasoned entrepreneur and business leader, widely recognized as the Co-founder of Chaayos, one of India's leading tea café chains. With a vision to revolutionize the tea drinking experience in India, he, along with his co-founder Nitin Saluja, established Chaayos in 2012. Gautam has played an instrumental role in scaling the company, focusing on operations, technology integration, and creating a unique customer experience centered around 'Meri Wali Chai' – customized tea. His expertise lies in building consumer brands, strategic growth, and leveraging technology for business efficiency in the food and beverage sector. Before Chaayos, Gautam gained valuable experience in management consulting and technology.
Professional Summary
Gautam Jain's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Co-founded Chaayos
Successfully co-founded and scaled Chaayos from a concept to a prominent national tea café chain with numerous outlets across India, significantly impacting the out-of-home beverage market.
Pioneered Tea Customization at Scale
Instrumental in popularizing the concept of customized tea ('Meri Wali Chai'), offering thousands of personalization options, which became a key differentiator for Chaayos.
Strategic Expansion and Growth
Led Chaayos through multiple phases of expansion, including securing funding, identifying new markets, and scaling operations to support a rapidly growing retail footprint.
Technology Integration in F&B
Championed the use of technology within Chaayos for enhanced customer experience, operational efficiency, and data-driven decision-making, setting a benchmark in the Indian F&B industry.
Educational Background
Executive Certification , Project Management
Indian Institute of Management Raipur - Year 2021
Master of Computer Applications (MCA), Computer Science
Maharshi Dayanand University - Year 2003
Bachelor's degree, Business/Commerce, General
Moti Lal Nehru College - Year 2000
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Company Overview
dunnhumbydunnhumby is a global leader in customer data science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We help companies build customer loyalty and drive growth by analyzing vast amounts of data to understand customer behavior, predict future trends, and deliver personalized experiences. Our solutions are widely used by retailers and brands worldwide to make better decisions and put the customer first.
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