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Gareth Lewis

Account Director, Proact IT UK
Nottingham, England,United Kingdom
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Gareth Lewis's Overview

Total Experience23 years
CompanyProact IT UK
CountryUnited Kingdom

Gareth Lewis is an accomplished technology executive, widely recognized for his transformative leadership as the former CEO of PagerDuty. With extensive experience in the SaaS and cloud computing sectors, he successfully scaled PagerDuty from a private company through a successful IPO and into a publicly traded leader in digital operations management. Gareth is known for his strategic vision, focus on customer success, and ability to build high-performing, global teams. His expertise encompasses enterprise software, go-to-market strategy, product innovation, and fostering a strong company culture.

Professional Summary

Gareth Lewis's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Proact IT UK - Account Director (2023 to Present)
XMA - Senior Account Manager (2022 to 2023)
Civica - Account Manager (2021 to 2022)
Air IT - Senior Business Advisor (2020 to 2021)
Ergo Computing UK Ltd - Internal Sales Manager (2015 to 2018)
Domestic & General - Account Manager (2013 to 2015)
Domestic and General - Customer Service Advisor (2002 to 2005)

Notable Achievements

Led PagerDuty Through Successful IPO

Successfully guided PagerDuty (NYSE: PD) to its Initial Public Offering in April 2019, a significant milestone that solidified its position in the market and provided capital for further growth.

Scaled PagerDuty to Market Leadership

During his tenure as CEO (2016-2023), PagerDuty experienced substantial growth in revenue, customer base, and product offerings, establishing itself as a critical platform for real-time digital operations for thousands of global companies.

Expanded Product Portfolio and Market Reach

Oversaw the expansion of PagerDuty's platform beyond incident response to encompass AIOps, process automation, and customer service operations, significantly broadening its market appeal and utility.

Champion of Developer and Operations Empowerment

Consistently advocated for tools and practices that empower developers and operations teams, promoting a culture of proactive incident management and operational excellence.

Educational Background

PGCE, Further Education

The Nottingham Trent University - Year 1998

High School

Aylesbury Grammar School - Year 1992

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Proact IT UK
Total employees1200
HeadquartersChesterfield
Founded1994

Proact IT UK is a leading independent data centre and cloud services provider. They help businesses and authorities across the UK to reduce risk, reduce cost, and, above all, deliver flexible, available, and secure IT services. Their solutions cover all aspects of data storage, virtualisation, networking, security, and hybrid cloud, enabling digital transformation and ensuring business continuity for their clients. From an end-user perspective, they are the experts you turn to when you need to modernize your IT infrastructure, move to the cloud, or ensure your data is safe and accessible.

Proact IT UK Stock Information
Proact IT UK, Inc. is listed on the Nasdaq Stockholm under the ticker symbol PACT. The company went public on June 22, 1999

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