Gareth Lewis is an accomplished technology executive, widely recognized for his transformative leadership as the former CEO of PagerDuty. With extensive experience in the SaaS and cloud computing sectors, he successfully scaled PagerDuty from a private company through a successful IPO and into a publicly traded leader in digital operations management. Gareth is known for his strategic vision, focus on customer success, and ability to build high-performing, global teams. His expertise encompasses enterprise software, go-to-market strategy, product innovation, and fostering a strong company culture.
Gareth Lewis's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully guided PagerDuty (NYSE: PD) to its Initial Public Offering in April 2019, a significant milestone that solidified its position in the market and provided capital for further growth.
During his tenure as CEO (2016-2023), PagerDuty experienced substantial growth in revenue, customer base, and product offerings, establishing itself as a critical platform for real-time digital operations for thousands of global companies.
Oversaw the expansion of PagerDuty's platform beyond incident response to encompass AIOps, process automation, and customer service operations, significantly broadening its market appeal and utility.
Consistently advocated for tools and practices that empower developers and operations teams, promoting a culture of proactive incident management and operational excellence.
The Nottingham Trent University - Year 1998
Aylesbury Grammar School - Year 1992
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