Gabriela Morales is an accomplished Senior Product Manager with over 10 years of experience in the tech industry, specializing in SaaS products and agile methodologies. She has a proven track record of leading cross-functional teams to deliver innovative solutions that meet both user needs and business objectives. Gabriela is passionate about user-centric design, data-driven decision-making, and fostering collaborative environments. She has a strong background in market research, product strategy, roadmap planning, and bringing products from conception to launch and iterative improvement. Colleagues know her as a dynamic leader who excels at translating complex technical concepts into clear, actionable plans.
Gabriela Morales's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the end-to-end product lifecycle for 'SynergyFlow,' a new B2B collaboration tool, achieving 10,000+ active users and a 25% month-over-month growth in the first year. Oversaw market analysis, feature prioritization, UX design collaboration, and GTM strategy.
Championed and implemented a data-driven user feedback and iteration cycle for an existing enterprise software, resulting in an 18% increase in user retention and a 12% improvement in Net Promoter Score (NPS) over 12 months.
Selected as a speaker at ProductCon Global 2023, presenting on 'Ethical AI in Product Development,' sharing insights with an audience of over 2,000 product professionals.
Established and led an internal mentorship program for aspiring product managers within her organization, successfully mentoring 15 junior PMs over two years, many of whom advanced to more senior roles.
Santa Ana College - Year 2004
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First Citizens Bank, a subsidiary of First Citizens BancShares, Inc., is one of the largest family-controlled banks in the United States. It offers a comprehensive range of financial services to individuals, businesses, and professionals, including checking and savings accounts, loans, mortgages, credit cards, wealth management, and investment services. Following its acquisition of Silicon Valley Bank (SVB) in 2023, First Citizens significantly expanded its capabilities, particularly in serving the technology, life science, healthcare, private equity, and venture capital sectors, combining its long-standing stability with SVB's specialized expertise.
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