E. Douglas Blair III
Nevada, Texas,United States
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Find E. Douglas Blair III’s PhoneE. Douglas Blair III's Overview
E. Douglas Blair III is a highly accomplished and results-oriented IT professional with over two decades of experience in steering complex technology projects and optimizing IT service management frameworks. Holding prestigious ITIL and Master Project Manager (MPM) certifications, Douglas possesses a deep understanding of aligning IT initiatives with strategic business objectives. His expertise lies in leading cross-functional teams, managing large-scale program portfolios, driving process improvements, and ensuring the delivery of high-quality IT services that enhance operational efficiency and business value. He is recognized for his strong leadership, strategic thinking, and ability to translate technical complexities into actionable business solutions.
Professional Summary
E. Douglas Blair III's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Enterprise-Wide ITSM Transformation
Successfully spearheaded the adoption and implementation of ITIL best practices across a multi-departmental organization, resulting in a 25% improvement in incident resolution times and a 15% increase in user satisfaction scores within the first year.
Delivered Critical Infrastructure Upgrade Program
Managed a multi-million dollar infrastructure upgrade program, completing it 10% under budget and ahead of schedule, which enhanced system reliability and supported critical business continuity objectives.
Established PMO and Standardized Project Methodologies
Championed and established a Project Management Office (PMO), standardizing project delivery methodologies based on MPM principles, which improved project success rates by 30% and enhanced resource utilization.
Optimized IT Governance Framework
Redesigned and implemented an IT governance framework that improved decision-making processes, ensured regulatory compliance, and fostered better alignment between IT investments and overall business strategy.
Educational Background
NA, Political Science
Kentucky State University - Year 1998
None, Political Science
University of Maryland Global Campus - Year 1987
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company is committed to making financial lives better through the power of every connection, offering industry-leading support to approximately 69 million consumer and small business clients through a suite of innovative, easy-to-use online products and services.
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