Erin Kennedy is a highly experienced Lead UX Researcher with over 15 years dedicated to understanding user needs and advocating for accessible, human-centered design. Based in Austin, Texas, she has a proven track record of translating complex user insights into actionable product strategies for global tech companies and innovative startups. Erin is passionate about inclusive design principles and has spearheaded initiatives that significantly improve digital product usability for people of all abilities. Her work often involves a mix of qualitative and quantitative research methods, stakeholder management, and mentoring junior researchers. She is a firm believer in the power of empathy to drive innovation and create meaningful user experiences.
Erin Kennedy's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Championed and led a company-wide accessibility initiative that resulted in 100% WCAG 2.1 AA compliance for flagship products, impacting over 10 million users and earning the 'Innovator for Inclusion' internal award.
Authored a critically acclaimed book on integrating empathy into the UX design process, now used as course material in several design programs and translated into three languages.
Delivered a keynote address on 'Designing for Cognitive Diversity' to an audience of over 2,000 UX professionals, sharing novel research methodologies and practical implementation tips.
Developed and patented an innovative remote usability testing method that combines biometric feedback with qualitative interviews, improving the accuracy of emotional response detection by 30%.
Lewis University - Year 1996
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Republic Bank of Chicago is a community bank dedicated to serving the financial needs of businesses, professionals, and individuals in the Chicagoland area. Established in 1964, it prides itself on providing personalized banking services, including commercial and industrial loans, commercial real estate financing, treasury management services, and a full suite of personal banking products. The bank emphasizes building strong customer relationships and contributing to the local communities it serves.
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