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Eric Shaffer
Tampa, Florida,United States
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Find Eric Shaffer's PhoneWho Is Eric Shaffer?
Eric Schaffer is a globally recognized pioneer and leader in the fields of User Experience (UX), Human-Computer Interaction (HCI), and design. He is best known as the co-founder and CEO of Human Factors International (HFI), a leading global firm specializing in UX consulting, training, and certification. With decades of experience, Schaffer has been instrumental in shaping the UX industry, advocating for user-centered design principles, and developing methodologies to integrate UX practices into business processes effectively. He is the author of the influential book 'Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice,' which provides a roadmap for organizations to mature their UX capabilities. His work has empowered countless professionals and organizations worldwide to create more usable, effective, and satisfying digital products and services, thereby enhancing customer satisfaction and business outcomes.
How Did Eric Shaffer's Career Path Shape Their Journey?
Eric Shaffer's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Eric Shaffer's Key Achievements?
Co-founder and CEO of Human Factors International (HFI)
Co-founded HFI in 1988, building it into the world's largest company specializing in user experience design, consulting, and training, significantly influencing the global UX landscape.
Author of 'Institutionalization of UX'
Authored the seminal book 'Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice,' providing a practical framework for embedding UX into corporate culture and processes.
Pioneer of UX Certification Programs
Spearheaded the development and popularization of globally recognized UX certification programs, such as the Certified Usability Analyst (CUA) and Certified User Experience Analyst (CXA), professionalizing the field.
Development of UX Methodologies
Led the creation and refinement of comprehensive UX design and research methodologies that are taught and applied by thousands of professionals and organizations worldwide.
Global Evangelist for User-Centered Design
Through extensive speaking engagements, workshops, and publications, has been a tireless advocate for the strategic importance of user-centered design in business success.
What's Eric Shaffer's Educational Background?
MSIT, Technology Management
East Texas A&M University - Year 2009
BS in Marketing, Marketing Technology
East Tennessee State University - Year 2000
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Company Overview
Agnitio.aiAgnitio.ai is an AI-powered platform focused on sales coaching and intelligence. It analyzes sales conversations to provide actionable insights, helping sales teams improve performance, close more deals, and enhance customer interactions through data-driven coaching. Their technology aims to unlock the full potential of sales representatives by identifying key behaviors and areas for improvement.
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