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Eric Douglas

Chief Operating Officer, TrueCommerce
Brentwood, Tennessee,United States
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Eric Douglas's Overview

Total Experience27 years
CompanyTrueCommerce
CountryUnited States

Eric Douglas is a highly accomplished Principal UX Designer with over 12 years of experience in crafting intuitive and engaging digital experiences for web and mobile platforms. He possesses a deep understanding of user-centered design principles, interaction design, and usability testing. Eric is passionate about leveraging data-driven insights and emerging technologies like AI to solve complex user problems and drive product innovation. He has a strong portfolio of leading design projects from concept to launch for both B2B and B2C products, consistently delivering solutions that meet user needs and exceed business objectives. Eric is also a proponent of inclusive design and actively mentors junior designers.

Professional Summary

Eric Douglas's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

TrueCommerce - Chief Operating Officer (2022 to Present)
GEODIS - Executive Vice President Technology and Engineering (2016 to 2022)
Callis Communications - CTO (2011 to 2012)
Deltacom - Vice President Engineering (2005 to 2010)
BearingPoint - Manager Next Generation Services (2004 to 2005)
ICG Communications - Director Data Planning & Network Design (2000 to 2004)
TCG - Project Manager (1997 to 1999)

Notable Achievements

Red Dot Design Award Winner 2022

Led the UX design team for the 'Momentum' mobile application, which received the Red Dot Design Award for exceptional user interface and user experience in the productivity category.

Increased User Engagement by 40%

Spearheaded the redesign of a major e-commerce platform's checkout process, resulting in a 40% increase in successful transactions and a 25% decrease in cart abandonment rates within six months of launch.

Established Company-Wide Design System

Championed and successfully implemented 'NovaUI,' a comprehensive design system adopted across all product teams, leading to improved design consistency, development efficiency, and a unified brand experience.

Speaker at UX Ignite Conference 2023

Presented a talk on 'Designing for AI: Ethical Considerations and User Trust' to an audience of over 500 UX professionals, sharing best practices and future trends.

Educational Background

M. Litt, International Security Studies

University of St Andrews - Year 1995

Colorado State University - Year 1992

Accounting and Finance

Harvard University - Year 2020

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

TrueCommerce
Total employees850
HeadquartersCranberry Township
Founded1995

TrueCommerce provides a global supply chain network that connects businesses, enabling them to integrate their B2B and e-commerce operations. They offer solutions for electronic data interchange (EDI), inventory management, order fulfillment, and digital storefronts, helping companies streamline processes, improve visibility across their supply chains, and accelerate business growth.

TrueCommerce Funding Information
not applicable - Total Funding Raised
not applicable - Most recent funding amount
2 - Number of funding rounds
July 2, 2020 - Latest funding round
Lead Investors:
Welsh, Carson, Anderson & Stowe (WCAS)
Accel-KKR (previous)

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