Emily Schultz
New York, New York,United States
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Emily Schultz is a highly accomplished Senior UX Researcher and Strategist with over 10 years of experience dedicated to understanding user needs and translating them into intuitive and impactful digital experiences. Currently based in Berlin, Germany, Emily has a strong track record of leading complex research initiatives for global tech companies, specializing in mixed-methods research, usability testing, and ethnographic studies. She is passionate about human-centered design principles and believes in the power of empathy to drive innovation. Emily is known for her ability to uncover deep user insights and effectively communicate findings to cross-functional teams, influencing product roadmaps and design decisions. She is also an advocate for ethical research practices and enjoys mentoring junior researchers.
Professional Summary
Emily Schultz's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Keynote Speaker at UX Global Summit 2023
Delivered a keynote presentation on 'The Future of Empathic Design in AI-Powered Products' to an audience of over 1,000 UX professionals, sharing novel frameworks and case studies.
Led User Research for Award-Winning 'ConnectApp'
Spearheaded all foundational and iterative user research for 'ConnectApp', which received the 'Most Innovative Mobile App' award in 2022 for its user-centric design and accessibility features.
Published 'The Empathetic Researcher's Toolkit'
Authored a widely-cited guide on practical techniques for conducting empathetic user research, adopted by several university design programs and industry professionals.
Established User Research Practice at Innovatech Solutions
Built the user research function from the ground up at Innovatech Solutions, hiring and mentoring a team of 5 researchers and integrating research into the core product development lifecycle, resulting in a 25% improvement in user satisfaction scores.
Educational Background
Professional Photographic Illustration- Advertising Photography, Advertising Photography
Rochester Institute of Technology - Year 2011
Bachelor of Fine Arts (B.F.A.), Professional Photographic Illustration
Rochester Institute of Technology - Year 2011
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Company Overview
CloverClover is a comprehensive point-of-sale (POS) and business management system designed for small to medium-sized businesses, now part of Fiserv. From an end-user's perspective, Clover simplifies daily operations by providing tools to accept various payment types (including credit cards, EMV, and mobile payments), manage inventory, track sales, run reports, manage customer relationships, and streamline overall business operations. Its customizable platform offers a range of sleek hardware devices and an app market, allowing businesses in retail, restaurants, and service industries to tailor the system to their specific needs.
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