Emily Allen
Chicago, Illinois,United States
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Emily Allen is a seasoned Senior UX Researcher with over 12 years of experience dedicated to understanding user needs and translating them into actionable insights that drive intuitive and impactful product design. She possesses a strong passion for human-centered design methodologies, employing a mixed-methods approach that combines qualitative depth with quantitative rigor. Emily has a proven track record of leading complex research initiatives from conception through to influencing product strategy and design execution across various industries, including e-commerce, healthcare technology, and enterprise SaaS. She excels at stakeholder management, effectively communicating research findings to diverse audiences, and fostering a culture of empathy and user advocacy within product teams. Emily is adept at a wide range of research techniques, including contextual inquiry, usability testing, surveys, A/B testing, journey mapping, and persona development. She is committed to continuous learning and mentoring junior researchers.
Professional Summary
Emily Allen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Foundational Research for Flagship Healthcare App
Directed a comprehensive 6-month foundational research project for a new mobile healthcare application, identifying key patient pain points and unmet needs. The insights directly informed the app's core features and information architecture, contributing to a 40% higher user adoption rate than projected in the first year post-launch.
Established and Scaled UX Research Practice
Pioneered the UX research function at Innovatech Solutions, growing the team from a single practitioner (herself) to a team of 5 researchers. Developed standardized research processes, a participant recruitment panel, and a research repository, significantly increasing the velocity and impact of research across the organization.
Speaker at UXPA International Conference 2022
Selected to present on 'Ethical Considerations in AI-Powered User Research' at the UXPA International Conference, sharing best practices and frameworks with the global UX community.
Published 'The Empathetic Interface' Article Series
Authored a popular 5-part article series on her personal blog focusing on practical tips for integrating empathy into the design process, which garnered over 50,000 views and was featured in several UX newsletters.
Educational Background
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
The University of Akron - Year 1996
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Company Overview
Motorola SolutionsMotorola Solutions is a global leader in public safety and enterprise security. Their technology platforms in mission-critical communications (like radios for first responders), video security & access control (CCTV, body-worn cameras), and command center software (for emergency dispatch and management), complemented by managed & support services, create an integrated ecosystem to enhance community safety and help businesses stay productive and secure. Essentially, they provide the tools and systems that help keep people safe and operations running smoothly, especially in critical situations.
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