Eleese McMahon
Huntersville, North Carolina,United States
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Eleese McMahon is an accomplished and insightful UX Researcher with a strong background in driving user-centered design strategies for major technology companies. Currently leveraging her expertise at Asana, she focuses on understanding complex user needs and translating them into actionable insights that shape product development and enhance user experience. Prior to her role at Asana, Eleese made significant contributions at Google, where she was involved in research for key products, demonstrating a keen ability to uncover user pain points and advocate for solutions. She is proficient in a variety of qualitative and quantitative research methodologies, dedicated to building empathetic and intuitive products that resonate with users and solve real-world problems. Eleese is passionate about collaborative work environments and fostering a deep understanding of the user within product teams.
Professional Summary
Eleese McMahon's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Lead UX Researcher at Asana
Currently leads and executes strategic user research initiatives at Asana, focusing on understanding user workflows and collaboration patterns to inform product strategy and design for Asana's work management platform. Her work directly influences feature development and improvements, aiming to make teamwork more effortless.
UX Researcher at Google
Contributed to user experience research for various Google products. Her responsibilities included designing and conducting research studies, analyzing data, and presenting findings to cross-functional teams, thereby influencing product design and enhancing user satisfaction for millions of users.
Advocate for User-Centered Design
Consistently champions user-centered design principles and methodologies throughout her career, ensuring that product decisions are grounded in user needs and evidence. She has experience in mentoring and guiding teams on research best practices.
Expertise in Mixed-Methods Research
Skilled in employing a diverse range of research methods, including usability testing, interviews, surveys, contextual inquiry, and data analysis, to gather comprehensive insights into user behavior and preferences.
Educational Background
Master’s Degree, Accounting
Boston College - Wallace E. Carroll Graduate School of Management - Year 2008
Bachelor’s Degree, Accounting
North Carolina State University - Year 2004
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Company Overview
Driven Brands Inc.Driven Brands is a leading automotive services company in North America. It operates a portfolio of well-known brands offering a comprehensive range of services including paint, collision, glass repair, oil changes, maintenance, and car washes to both individual consumers and commercial fleet operators. Key brands under its umbrella include Maaco, Meineke Car Care Centers, Take 5 Oil Change, and CARSTAR, among others, collectively serving millions of customers annually across thousands of locations.
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