Heidi Ullrich
Los Angeles, California,United States
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Heidi Ullrich is a highly respected and experienced leader in the internet governance and domain name system (DNS) community. She is best known for her significant tenure at ICANN (Internet Corporation for Assigned Names and Numbers), where she served as the Head of TLDs. In this pivotal role, she was instrumental in overseeing the historic expansion of new generic Top-Level Domains (gTLDs), a program that fundamentally reshaped the internet's namespace. Her expertise spans international policy development, multi-stakeholder engagement, strategic planning, and complex project management within the digital infrastructure sector. Ullrich has a deep understanding of the technical, policy, and operational aspects of the internet's core systems and has demonstrated a strong ability to foster collaboration among diverse global stakeholders including governments, businesses, the technical community, and civil society.
Professional Summary
Heidi Ullrich's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Spearheaded New gTLD Program Expansion at ICANN
As Head of TLDs at ICANN, she led the groundbreaking initiative to introduce hundreds of new generic Top-Level Domains (e.g., .shop, .app, .blog). This involved managing the complex application and delegation process, significantly expanding internet address availability and choice.
Advanced Multi-stakeholder Engagement in Internet Governance
Successfully navigated and facilitated ICANN's multi-stakeholder model, ensuring diverse global voices contributed to the development and implementation of policies related to the Domain Name System.
Strategic Leadership in DNS Policy and Operations
Provided key strategic direction and oversight for ICANN's TLD operations and policies, contributing to the stability, security, and resiliency of the global internet's naming and numbering systems.
Champion for ccTLD Communities
Throughout her career at ICANN, she actively worked with and supported Country Code Top-Level Domain (ccTLD) operators globally, fostering relationships and understanding their unique needs within the internet ecosystem.
Educational Background
PhD, Government/International Relations
The London School of Economics and Political Science (LSE) - Year 1995
MA, International Affairs
American University - Year 1990
Bachelor of Arts - BA, Business Administration focusing on International Trade/Marketing
UW Foster School of Business - Year 1983
BA, Political Science
University of Washington - Year 1983
Certificate in Global Management
INSEAD
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Company Overview
ICANNThe Internet Corporation for Assigned Names and Numbers (ICANN) is a non-profit organization responsible for coordinating the maintenance and procedures of several databases related to the namespaces and numerical spaces of the Internet, ensuring the network's stable and secure operation. It helps coordinate how IP addresses and domain names (like .com, .org) are supplied and assigned, which is critical for a globally interoperable Internet. From an end-user perspective, ICANN's work ensures that when you type a website address, you reach the correct destination, and that the domain name system works consistently worldwide.
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