Stefan Schiefer
Munich, Bavaria,Germany
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Stefan Schiefer serves as the Head of SAP AI Core & AI Business Services at SAP. He is a visionary leader with extensive experience in enterprise software, artificial intelligence, and machine learning. Stefan is dedicated to democratizing AI for businesses, enabling them to leverage cutting-edge technologies to innovate and optimize their processes. His work focuses on building scalable and reliable AI platforms and services that integrate seamlessly into SAP's ecosystem, empowering customers to harness the power of AI for tangible business outcomes. He is passionate about driving AI strategy, fostering innovation, and leading high-performing teams to deliver impactful AI solutions.
Professional Summary
Stefan Schiefer's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Leadership in SAP's AI Strategy
Spearheads the development and strategic direction for SAP AI Core and AI Business Services, significantly contributing to SAP's position as a leader in enterprise AI solutions and enabling AI adoption across its vast customer base.
Driving AI Platform Development
Instrumental in the creation and evolution of SAP's core AI platform capabilities, providing robust tools and frameworks for developers and data scientists to build, deploy, and manage AI models at scale within the enterprise context.
Advocacy for Responsible AI
Champions the principles of responsible and ethical AI development and deployment within SAP, ensuring that AI solutions are fair, transparent, and aligned with human values, thereby building trust in AI technologies.
Fostering Generative AI in Enterprise
Leading initiatives to integrate and leverage generative AI technologies within SAP's product portfolio, aiming to transform user experiences, automate complex tasks, and unlock new avenues for business innovation.
Educational Background
Doktor (Ph.D.), Physics
Ludwig-Maximilians Universität München / University of Munich
Executive Management Programm
St. Galler Business School
Chemical Engineering
Stanford University
Master's degree, Physics
Technische Universität München / Technical University of Munich
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Company Overview
Genesis CloudGenesys is a global leader in cloud customer experience (CX) and contact center solutions. They empower organizations to create personalized, empathetic, and seamless customer journeys across all channels, including voice, chat, email, social media, and messaging. By leveraging artificial intelligence (AI) and cloud technology, Genesys helps businesses improve customer satisfaction, boost agent productivity, optimize operational efficiency, and drive revenue growth. Their flagship platform, Genesys Cloud CX, offers a comprehensive suite of tools for routing, analytics, workforce engagement, and AI-powered automation, enabling businesses of all sizes to deliver exceptional customer service and build lasting customer relationships.
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