Doug Anderson is a highly accomplished and respected senior executive with extensive experience in the global travel and technology sectors. He is renowned for his transformative leadership as CEO of two of the world's largest travel management companies, American Express Global Business Travel (GBT) and Carlson Wagonlit Travel (CWT). Anderson has a strong track record of driving growth, profitability, and innovation in complex, multinational organizations. His expertise encompasses strategic planning, mergers and acquisitions, digital transformation, and building customer-centric cultures. He is known for his ability to navigate dynamic market conditions and lead organizations through periods of significant change and development.
Doug Anderson's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led GBT as its first CEO after its separation from American Express, establishing it as a standalone joint venture. Focused on investing in technology, expanding global reach, and enhancing customer service, solidifying its position as a leader in corporate travel.
During his eight-year tenure (2008-2016) as President and CEO of CWT, he significantly grew the company's revenues and global presence, spearheaded digital innovation initiatives, and improved operational efficiency, making CWT a major force in business travel.
Consistently championed the adoption of new technologies and digital solutions to improve the corporate travel experience, streamline operations, and provide greater value to clients across both CWT and GBT.
Prior to his CEO roles in travel management, Anderson held senior executive positions with SITA (Société Internationale de Télécommunications Aéronautiques) and UPS, gaining deep experience in aviation technology and global logistics.
The College of William and Mary - Marshall Wythe Law School - Year 1985
The College of William and Mary - Year 1982
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