Donna Dean
New York City Metropolitan Area,United States
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Donna Dean is a seasoned Product Strategist and User Experience (UX) leader with over 15 years of experience in crafting innovative digital products and services. She possesses a deep understanding of human-centered design principles, market analysis, and agile development methodologies. Donna has a proven track record of leading cross-functional teams to deliver user-centric solutions that drive business growth and enhance customer satisfaction. She is passionate about leveraging technology to solve complex problems and is adept at translating user insights and business requirements into compelling product visions and roadmaps. Her expertise spans SaaS, e-commerce, and mobile applications, with a particular focus on creating intuitive and accessible user experiences.
Professional Summary
Donna Dean's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Product Strategy for a 3x Revenue Growth Platform
Defined and executed the product vision and roadmap for a B2B SaaS platform, resulting in a 300% increase in annual recurring revenue and a 40% improvement in customer retention over three years.
Global UX Overhaul for Fortune 500 Company
Spearheaded a complete UX overhaul for a global e-commerce site, improving conversion rates by 25% and mobile usability scores by 35% within the first year post-launch.
Innovator of the Year Award - Tech Forward Inc.
Received the 'Innovator of the Year' award in 2021 for developing a novel AI-powered personalization engine that significantly enhanced user engagement on the company's flagship product.
Published Author: 'The Empathetic Product'
Authored a well-received book on integrating empathy into the product development lifecycle, which has been adopted as recommended reading in several university design programs.
Educational Background
Bachelor of Arts (BA), Business Management/Organizational Design
Marymount Manhattan College
LVMH Diversity Recruitment Certificate, Talent Acquisition
Recruiting Toolbox - Year 2020
Certificate, Diversity and Inclusion
Cornell University ILR School - Year 2019
HR Leadership Strategic Forum (Sweden & United Kingdom)
LVMH House - Year 2018
Leadership for Business Performance (United Kingdom)
LVMH House - Year 2014
Building Luxury Brand Desirability (United States), Marketing
LVMH House - Year 2012
The Predictive Index (PI) Master's Workshop Certification - Year 2012
Introduction to Gemology | Paris, France
L’Ecole School of Jewelry Arts - Year 2024
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Company Overview
RichemontCompagnie Financière Richemont SA, commonly known as Richemont, is a Switzerland-based luxury goods holding company. It designs, manufactures, distributes and sells jewellery, watches, leather goods, writing instruments, clothing and accessories. Richemont owns a portfolio of leading international 'Maisons' (brands) which are managed independently, including Cartier, Van Cleef & Arpels, Montblanc, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget, Vacheron Constantin, Chloé, and Dunhill. The company emphasizes craftsmanship, heritage, and innovation across its diverse luxury segments, catering to a discerning global clientele.
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