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Donna Henry

Market Operations Leader, Flagstar Bank
Miami-Fort Lauderdale Area,United States
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Donna Henry's Overview

Total Experience57 years
CompanyFlagstar Bank
CountryUnited States

Donna Henry is a dynamic and results-oriented business leader with 15 years of comprehensive experience in strategic planning, market development, and operational management, significantly enhanced by her Master of Business Administration (MBA). Currently based in San Francisco, CA, Donna has a proven ability to drive enterprise-level growth, spearhead digital transformation initiatives, and build high-performing, cross-functional teams. Her expertise lies in identifying market opportunities, formulating robust business strategies, and executing complex projects that deliver sustainable value and competitive advantage. Donna is recognized for her strong analytical skills, C-suite advisory capabilities, and a collaborative leadership style that fosters innovation and empowers colleagues to achieve ambitious organizational goals. She is passionate about leveraging technology to solve business challenges and is deeply committed to ethical leadership and corporate social responsibility.

Professional Summary

Donna Henry's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Flagstar Bank - Market Operations Leader (2023 to Present)
New York Community Bank (NYCB) - Second Vice President- Market Operations Leader (1997 to Present)
AmTrust Bank, a Division of New York Community Bank - Retail Banking Officer - Branch Manager - MBA (1997 to Present)

Notable Achievements

Strategic Growth Initiative Leadership

Led a company-wide strategic initiative that resulted in a 20% market share increase in a key product category within two years through innovative go-to-market strategies and enhanced customer engagement.

Operational Excellence & Cost Optimization

Successfully re-engineered core business processes, leveraging data analytics and automation, which led to a 15% reduction in operational costs while improving service delivery metrics.

New Market Entry Success

Developed and executed the entry strategy for a new international market, achieving profitability within the first 18 months and establishing a strong brand presence.

Digital Transformation Champion

Championed and managed the implementation of a new CRM and ERP system, improving data visibility and decision-making capabilities across the organization, leading to a 25% increase in sales team efficiency.

Educational Background

Master's degree, Human Resources Management and Services

University of Phoenix - Year 2006

Bachelor's degree, Business Administration and Management, General

University of Phoenix - Year 2001

Buying Intent Signals for Donna Henry

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Flagstar Bank
Total employees8786
HeadquartersTroy
Founded1987

Flagstar Bank, N.A. is a full-service bank providing commercial, small business, and consumer banking services. Headquartered in Troy, Michigan, it operates branches across multiple states and also offers national mortgage origination and servicing. In December 2022, Flagstar was acquired by New York Community Bancorp, Inc. (NYCB), and now operates as a subsidiary of NYCB. It focuses on building relationships with customers by offering a range of financial products, including checking and savings accounts, loans, credit cards, and wealth management services.

Flagstar Bank Stock Information
Flagstar Bank, Inc. is listed on the NYSE under the ticker symbol NYCB. The company went public on November 23, 1993

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