Donald Gabbin is a highly accomplished and results-oriented professional with extensive experience exceeding 15 years in program and project management, Agile transformation, IT service management, and strategic leadership. His robust academic background, holding both an MS and an MPA, is complemented by a comprehensive suite of prestigious industry certifications including PMP, SAFe Program Consultant (SPC), SAFe DevOps Practitioner (SDP), Certified ScrumMaster (CSM), and ITIL. This unique combination of knowledge equips him to lead complex initiatives, drive organizational change, and deliver significant business value. Donald excels in guiding organizations through Agile adoptions, optimizing IT service delivery, fostering DevOps cultures, and ensuring projects align with strategic objectives, ultimately enhancing efficiency and stakeholder satisfaction.
Donald Gabbin's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully led and coached multiple Agile Release Trains (ARTs) and value streams in a large enterprise, applying SAFe principles to improve time-to-market, product quality, and employee engagement across several departments.
Managed and delivered a portfolio of high-stakes, multi-million dollar IT and business transformation programs, consistently meeting or exceeding targets for scope, schedule, budget, and quality, while effectively managing risks and stakeholder expectations.
Redesigned and implemented ITIL-based service management processes, significantly improving service desk performance, incident resolution times, and change management effectiveness, leading to increased customer satisfaction.
Championed and facilitated the adoption of DevOps practices, including CI/CD pipelines and automated testing, resulting in accelerated software delivery cycles and improved collaboration between development and operations teams.
Leveraged public administration expertise to successfully navigate complex regulatory environments and manage public sector projects, ensuring alignment with policy objectives and efficient use of public resources.
Towson University - Year 2016
Virginia Tech - Year 2011
MIT Sloan Executive Education - Year 2021
Shenandoah University - Year 2010
George Mason University - Year 2004
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PKH Ventures Limited is an Indian company primarily engaged in the business of construction & development, hospitality, and management services. Its construction arm undertakes projects like residential buildings, commercial complexes, and infrastructure works. The hospitality segment involves owning and operating hotels and restaurants, while management services cover areas like project management and miscellaneous services. The company aims to deliver quality projects and services across its diverse portfolio.
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