Dilesh Pillai
Thane, Maharashtra,India
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Dilesh Pillai is an accomplished entrepreneur and product leader, currently serving as the Co-founder and CEO of Enterpret, an AI-powered customer feedback intelligence platform. Enterpret helps companies like Notion, Loom, and Clearbit understand customer feedback at scale by unifying data from various sources and using AI to surface actionable insights. Before co-founding Enterpret in early 2020, Dilesh honed his expertise in product management at major tech companies. He was a Product Manager at Uber, where he worked on growth and international market expansion, and earlier at Commonfloor (later acquired by Quikr) in India, focusing on building user-centric real estate products. Dilesh is passionate about leveraging technology, particularly AI and machine learning, to solve complex business problems and enhance customer understanding. He holds a degree in Engineering and is recognized for his vision in the customer intelligence space.
Professional Summary
Dilesh Pillai's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Co-founder & CEO of Enterpret
Successfully co-founded and leads Enterpret, a venture-backed AI company that provides a unified customer feedback intelligence platform. Secured significant seed and Series A funding (e.g., $4.3M seed, $15.5M Series A) to scale the company and its impact.
Product Leadership at Uber
Contributed to key product development and growth initiatives at Uber, focusing on enhancing user experience and expanding the platform's reach in global markets.
Innovator in Customer Feedback Analytics
Pioneering the use of AI to centralize and analyze qualitative customer feedback from disparate sources, enabling businesses to make more informed, customer-centric decisions.
Early Product Management Experience at Commonfloor
Gained foundational product management experience at Commonfloor, contributing to its growth in the competitive Indian online real estate market before its acquisition.
Educational Background
Bachelors in Sociology
Sikkim Manipal University - Distance Education - Year 2014
Our Lady of Nazareth
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Company Overview
RBL BankRBL Bank is one of India's leading private sector banks with an expanding presence across the country. The Bank offers specialized services under five business verticals: Corporate & Institutional Banking, Commercial Banking, Branch & Business Banking, Retail Assets, and Treasury & Financial Markets Operations. It services a rapidly growing customer base, which stood at 14.97 million as of March 2024. The bank focuses on leveraging technology to provide convenient and efficient banking solutions to its diverse clientele, ranging from individuals to large corporations.
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