Dhiren Sanghadia is the Co-founder and Chief Technology Officer (CTO) at Cresta, an AI company focused on revolutionizing the contact center industry with real-time intelligence and coaching for agents. He is passionate about applying cutting-edge artificial intelligence, particularly in natural language processing and machine learning, to solve real-world business problems and enhance human capabilities. Before co-founding Cresta, Dhiren gained valuable experience at notable tech companies like Palantir Technologies and Google, where he worked on complex data analysis and software engineering projects. His expertise lies in building and scaling AI products, leading high-performing engineering teams, and driving technological innovation from concept to market.
Dhiren Sanghadia's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully co-founded Cresta and leads its technology strategy and development, building an AI platform that significantly improves contact center agent performance and customer experience for major enterprises. Secured substantial venture capital funding to fuel growth.
Recognized by Forbes in their prestigious '30 Under 30' list for Enterprise Technology in 2020, highlighting his significant contributions to advancing AI in the business sector with Cresta.
Led the innovation and development of Cresta's core AI engine, which provides real-time coaching, automated note-taking, and quality assurance, demonstrably increasing agent efficiency and sales conversions for clients.
Instrumental in scaling Cresta's platform to handle billions of customer conversations and serve large-scale enterprise clients, demonstrating technical leadership in building robust and reliable AI systems.
Anand Agricultural University, Anand - Year 1993
Shree Swaminarayan guruku Gandhinagar - Year 1985
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INTECH Investment Management LLC is a global quantitative equity manager that develops and applies advanced mathematics and systematic portfolio construction techniques to harness the volatility of stock price movements. They provide investment strategies to institutional investors worldwide, focusing on delivering consistent alpha and managing risk through their proprietary mathematical models.
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