Denise Sangster is the President and CEO of Global Touch, Inc., a highly respected international go-to-market, channel strategy, and advisory firm she founded in 1990. With over three decades of experience, Denise is a distinguished expert in developing and executing global go-to-market strategies, channel programs, and strategic alliances for technology companies, ranging from innovative startups to Fortune 500 enterprises. She is renowned for her deep understanding of IT channels, cloud computing, SaaS, cybersecurity, AI, and other emerging technologies. Denise is a sought-after thought leader, speaker, and advisor, known for her ability to help companies navigate complex market landscapes, optimize partner ecosystems, and accelerate revenue growth worldwide. Her firm, Global Touch, focuses on providing actionable insights and pragmatic solutions that drive tangible business outcomes for its clients in the ever-evolving tech industry.
Denise Sangster's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully established and led Global Touch, Inc. since 1990, transforming it into a leading advisory firm for go-to-market and channel strategies in the global technology sector.
Consistently recognized by CRN as one of the most influential Channel Chiefs for multiple years, highlighting her leadership, innovation, and impact on the IT channel landscape.
Frequently invited to speak at major technology conferences, industry events, and corporate summits globally, sharing her expertise on channel strategies, market trends, and future of technology.
Serves as a trusted advisor to numerous technology executives and boards, guiding them on strategic growth initiatives, international expansion, and partner ecosystem development.
Authored and contributed to various industry publications and white papers on topics related to channel development, go-to-market excellence, and technology trends.
UCLA Anderson School of Management - Year 2024
University of California, Berkeley
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Global Touch, Inc. (commonly known as TouchCommerce before its acquisition) was a leading provider of online customer engagement solutions. It specialized in offering live chat, automated messaging, and personalization tools for e-commerce websites and customer service operations to enhance user experience and conversion rates. TouchCommerce was acquired by Nuance Communications in 2016. Nuance Communications was subsequently acquired by Microsoft in 2022, integrating its technologies into Microsoft's broader enterprise and cloud offerings.
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