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Denise Rios

Vice President, Customer Support, Logix Fiber Networks
Houston, Texas,United States
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Denise Rios's Overview

Total Experience47 years
CompanyLogix Fiber Networks
CountryUnited States

Denise Rios is a seasoned Product Management leader with over 12 years of experience in driving product strategy, vision, and execution for innovative SaaS and enterprise software solutions. She possesses a deep understanding of agile methodologies, user-centered design, and data-driven decision-making. Denise has a proven track record of launching successful products, growing user engagement, and leading cross-functional teams to deliver exceptional results in fast-paced environments. She is passionate about mentoring emerging talent and fostering a collaborative and inclusive team culture. Her expertise spans market research, competitive analysis, roadmap planning, and go-to-market strategies, consistently aligning product development with business objectives and customer needs.

Professional Summary

Denise Rios's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Logix Fiber Networks - Vice President, Customer Support (2017 to Present)
Level 3 Communications - Sr. Director – Technical Assurance Engineering & Ordering (2002 to Present)
Alltel Information Services - Director, Sales (1999 to 2001)
Nortel - Sales Director (1985 to 1999)

Notable Achievements

Scaled Flagship Product User Base by 200%

Led the strategic overhaul and relaunch of a core SaaS product, resulting in a 200% increase in active users and a 40% improvement in customer retention rates within 18 months.

Global Product Launch Excellence Award

Received company-wide recognition for successfully managing the end-to-end launch of a new enterprise analytics platform across North American, European, and APAC markets, exceeding initial revenue targets by 25%.

Established AI-Powered Personalization Engine

Championed and delivered an AI-driven personalization engine that increased user engagement metrics by 30% and average session duration by 15% through tailored content recommendations.

Mentor of the Year 2021

Awarded for outstanding contributions to the company's mentorship program, guiding and developing several junior product managers who have since taken on leadership roles.

Educational Background

Bachelor's Degree, Business Administration and Management, General; minor in Economics and Women's Studies

Regis University - Year 1983

High School, General

Thornton High School

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Logix Fiber Networks
Total employees370
HeadquartersHouston
Founded1983

Logix Fiber Networks is a well-established provider of fiber-optic bandwidth, data center, and voice solutions tailored for businesses across Texas. They own and operate an extensive, dense fiber network, offering services like high-speed dedicated internet access, Ethernet, wavelength services, private line connectivity, data center colocation, and robust cloud connect solutions. Logix primarily serves enterprise customers, carriers, and government entities, emphasizing reliability, scalability, and dedicated local support to meet diverse business communication needs.

Logix Fiber Networks Funding Information
$100M - Total Funding Raised
$100M - Most recent funding amount
1 - Number of funding rounds
Jul 1, 2021 - Latest funding round
Lead Investors:
Astra Capital Management

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