Della Delgado
Casper, Wyoming,United States
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Della Delgado is a seasoned Senior UX Researcher with over 12 years of experience dedicated to understanding user needs and translating them into actionable insights that drive product strategy and design innovation. She possesses a deep expertise in a wide array of qualitative and quantitative research methodologies, including user interviews, usability testing, surveys, ethnographic studies, and A/B testing. Della is passionate about creating inclusive and accessible digital experiences, believing that technology should empower all users. She has a strong track record of collaborating effectively with cross-functional teams, including designers, product managers, and engineers, to ensure that user-centricity is at the core of the development lifecycle. Currently based in Berlin, Della is an advocate for ethical research practices and enjoys mentoring junior researchers in the field.
Professional Summary
Della Delgado's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Global User Research Lead for 'ConnectSphere' Platform Launch
Led and executed a comprehensive global user research strategy for the launch of 'ConnectSphere,' a new social collaboration platform. Her insights directly influenced key feature prioritization and UI design, contributing to a 30% higher adoption rate in the first six months compared to initial projections and a 90% user satisfaction score in post-launch surveys.
Published 'The Empathetic Researcher: A Guide to Ethical UX'
Authored a widely recognized guide on ethical considerations in UX research, which has been adopted as a supplementary text in several university-level HCI courses and downloaded over 15,000 times by industry professionals.
Keynote Speaker at 'UX Insight International 2023'
Delivered a keynote address on 'The Future of Mixed-Methods Research in AI-Driven Products' at UX Insight International 2023, sharing innovative approaches to understanding user interactions with artificial intelligence.
Development of an Internal Research Repository
Championed and developed an internal, searchable research repository at Innovatech Solutions, significantly improving the accessibility and reusability of user insights across the organization, reducing redundant research efforts by an estimated 20%.
Educational Background
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Company Overview
StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, send payouts, and manage their businesses online. Its products power payments for online and in-person retailers, subscriptions businesses, software platforms and marketplaces, and everything in between. Stripe also helps companies beat fraud, send invoices, issue virtual and physical cards, get financing, manage business spend, and much more.
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