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Deepak Gupta

Sr. Director Marketing Operations and Analytics, Uniphore
Vacaville, California,United States
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Deepak Gupta's Overview

Total Experience0 years
CompanyUniphore
CountryUnited States

Deepak Gupta is a distinguished former Indian Administrative Service (IAS) officer with an extensive and impactful career in public administration and governance spanning over four decades. He is best known for his tenure as the Chairman of the Union Public Service Commission (UPSC) of India, the country's premier central recruiting agency. Throughout his career, Mr. Gupta has held numerous significant positions within the Indian government, contributing to policy formulation, administrative reforms, and the development of various sectors including energy and urban development. He is recognized for his integrity, intellectual rigor, and commitment to public service excellence. His leadership at UPSC was marked by efforts to maintain the impartiality and efficiency of the civil services examination and selection process.

Professional Summary

Deepak Gupta's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Uniphore - Sr. Director Marketing Operations and Analytics ( to Present)

Notable Achievements

Chairman, Union Public Service Commission (UPSC)

Served as the head of India's premier central recruiting agency from November 2014 to September 2016, overseeing the conduct of examinations for recruitment to All India Services, Central Services, and other key government positions, ensuring fairness and meritocracy in public service appointments.

Secretary, Ministry of New and Renewable Energy (MNRE), Government of India

Played a pivotal role in shaping India's renewable energy policies and initiatives, contributing to the growth of the solar and wind energy sectors in the country before his appointment to the UPSC.

Distinguished Career in the Indian Administrative Service (IAS)

Held various crucial administrative and policy-making roles at both state (Jharkhand cadre) and central government levels, accumulating extensive experience in public finance, energy sector management, urban development, and personnel administration over several decades.

Author and Commentator

Post-retirement, has contributed articles and commentary on issues of governance, public policy, and administrative reforms in various publications, sharing his insights and experience.

Educational Background

Buying Intent Signals for Deepak Gupta

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Uniphore
Total employees1200
HeadquartersPalo Alto, California
Founded2008

Uniphore is a global leader in Conversational AI and Automation, helping enterprises enhance customer experiences and improve operational efficiency. Their platform leverages Artificial Intelligence, Machine Learning, Natural Language Processing (NLP), and workflow automation to understand conversations across multiple channels (voice, chat, email), analyze sentiment and intent, and provide real-time guidance to agents or automate responses. Uniphore's solutions are primarily used in contact centers to boost agent productivity, reduce call handling times, improve customer satisfaction, and automate tasks, ultimately aiming to transform the customer service landscape.

Uniphore Funding Information
$620.9M - Total Funding Raised
$400M - Most recent funding amount
8 - Number of funding rounds
16 Feb, 2022 - Latest funding round
Lead Investors:
NEA (New Enterprise Associates)
Sorenson Capital Partners
March Capital
Chiratae Ventures
Sistema Asia Fund
ServiceNow Ventures
Cisco Investments
Avaya Holdings
IIFL Asset Management

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