Deepak Gupta
Vacaville, California,United States
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Deepak Gupta is a distinguished former Indian Administrative Service (IAS) officer with an extensive and impactful career in public administration and governance spanning over four decades. He is best known for his tenure as the Chairman of the Union Public Service Commission (UPSC) of India, the country's premier central recruiting agency. Throughout his career, Mr. Gupta has held numerous significant positions within the Indian government, contributing to policy formulation, administrative reforms, and the development of various sectors including energy and urban development. He is recognized for his integrity, intellectual rigor, and commitment to public service excellence. His leadership at UPSC was marked by efforts to maintain the impartiality and efficiency of the civil services examination and selection process.
Professional Summary
Deepak Gupta's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Chairman, Union Public Service Commission (UPSC)
Served as the head of India's premier central recruiting agency from November 2014 to September 2016, overseeing the conduct of examinations for recruitment to All India Services, Central Services, and other key government positions, ensuring fairness and meritocracy in public service appointments.
Secretary, Ministry of New and Renewable Energy (MNRE), Government of India
Played a pivotal role in shaping India's renewable energy policies and initiatives, contributing to the growth of the solar and wind energy sectors in the country before his appointment to the UPSC.
Distinguished Career in the Indian Administrative Service (IAS)
Held various crucial administrative and policy-making roles at both state (Jharkhand cadre) and central government levels, accumulating extensive experience in public finance, energy sector management, urban development, and personnel administration over several decades.
Author and Commentator
Post-retirement, has contributed articles and commentary on issues of governance, public policy, and administrative reforms in various publications, sharing his insights and experience.
Educational Background
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Company Overview
UniphoreUniphore is a global leader in Conversational AI and Automation, helping enterprises enhance customer experiences and improve operational efficiency. Their platform leverages Artificial Intelligence, Machine Learning, Natural Language Processing (NLP), and workflow automation to understand conversations across multiple channels (voice, chat, email), analyze sentiment and intent, and provide real-time guidance to agents or automate responses. Uniphore's solutions are primarily used in contact centers to boost agent productivity, reduce call handling times, improve customer satisfaction, and automate tasks, ultimately aiming to transform the customer service landscape.
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