Dawne Rubenzer
San Francisco Bay Area,United States
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Dawne Rubenzer is a seasoned executive and Chief Product Officer with extensive experience in driving digital transformation, product strategy, and customer-centric innovation within the retail and consumer goods industries. She is known for her ability to lead large, diverse teams and for building scalable, impactful digital products and experiences. Her expertise spans e-commerce, mobile, enterprise technology, and data analytics, consistently focused on enhancing customer engagement and achieving significant business growth.
Professional Summary
Dawne Rubenzer's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Executive Leadership in Digital Transformation
Successfully led major digital transformation initiatives at prominent retail companies, modernizing technology stacks and implementing innovative customer-facing solutions.
Product Portfolio Expansion
Spearheaded the strategy and launch of new digital products and platforms, significantly expanding the company's digital footprint and revenue streams.
Customer Experience Enhancement
Championed customer-centric product development, resulting in improved user satisfaction scores, higher conversion rates, and increased customer loyalty.
Team Development and Mentorship
Built and mentored high-performing product, engineering, and design teams, fostering a culture of innovation, collaboration, and continuous improvement.
Educational Background
BS Business, Marketing
San José State University
Thunderbird School of Global Management
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Company Overview
UniphoreUniphore is a global leader in Conversational AI and Automation, providing solutions that enhance customer experiences and improve operational efficiency for enterprises. Their platform leverages AI, machine learning, NLP, and emotion AI to understand conversations across multiple channels (voice, video, text), offering insights and automating interactions in contact centers and beyond. This helps businesses reduce costs, improve agent performance, and deliver more personalized customer service by transforming how organizations engage with their customers.
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