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David Laughlin

Global Account Director, Serko Ltd.
Phoenix, Arizona,United States
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David Laughlin's Overview

Total Experience36 years
CompanySerko Ltd.
CountryUnited States

David Laughlin is a highly accomplished and results-oriented technology leader with over 18 years of experience in software engineering, product development, and strategic innovation. He has a strong track record of building and scaling high-performing engineering teams, delivering complex software solutions, and driving digital transformation initiatives. David is passionate about leveraging cutting-edge technologies like AI, cloud computing, and big data to solve real-world problems and create impactful user experiences. He is known for his collaborative leadership style, technical acumen, and ability to bridge the gap between business objectives and technological execution.

Professional Summary

David Laughlin's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Serko Ltd. - Global Account Director (2025 to Present)
Sabre Corporation - Account Director, Global Partners (2016 to Present)
Carlson Wagonlit Travel - Training Manager (1998 to 2004)

Notable Achievements

Led Development of a Cloud-Native Analytics Platform

Architected and led a team of 30+ engineers to develop and launch a scalable, cloud-native analytics platform, processing terabytes of data daily. This platform reduced data processing times by 60% and enabled new revenue streams through advanced data insights.

Scaled Engineering Team and Implemented Agile Methodologies

Successfully grew the engineering department from 15 to over 50 engineers within two years, establishing robust agile development practices, CI/CD pipelines, and a culture of continuous improvement, leading to a 40% increase in development velocity.

Innovator of the Year Award (Internal Company Award)

Recognized for pioneering a novel machine learning model that improved product recommendation accuracy by 25%, directly contributing to a 10% uplift in cross-sell and upsell revenue.

Published Research on Distributed Systems

Co-authored and presented influential research papers on high-availability distributed systems at several international conferences, contributing to academic and industry knowledge in the field.

Educational Background

BS, Business Administration

USC Marshall School of Business - Year 1980

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Serko Ltd.
Total employees594
HeadquartersAuckland
Founded2007

Serko Ltd. is a travel and expense technology company that provides online booking tools and expense management solutions for businesses. Their flagship platform, Zeno, integrates travel content and uses AI to help corporate travelers book flights, accommodation, and ground transport in line with company policy, while also streamlining expense reporting. Serko aims to make business travel simpler, more efficient, and cost-effective for organizations globally, with a strong presence in Australasia and expanding into North America and Europe.

Serko Ltd. Stock Information
Serko Ltd., Inc. is listed on the New Zealand Stock Exchange, Australian Securities Exchange under the ticker symbol SKO. The company went public on June 24, 2014

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