David Bergeson is the Chief Executive Officer (CEO) of Cogito, a company pioneering AI-driven coaching and guidance systems for contact centers and enterprise teams. With a significant background in scaling technology companies and driving innovation, David focuses on leveraging artificial intelligence and behavioral science to enhance human performance and customer experience. He has a strong track record in leadership, product strategy, and market development within the software and tech industries. Before Cogito, he held executive positions at companies like Nuance Communications, further cementing his expertise in AI and enterprise solutions.
David Bergeson's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Leads Cogito in its mission to augment human intelligence with AI, improving millions of customer interactions and empowering contact center agents with real-time emotional intelligence insights and coaching.
Instrumental in advancing the application of AI and behavioral science to transform customer experience (CX) and employee engagement within large enterprises.
Successfully led and scaled technology businesses, demonstrating expertise in growth strategy, operational excellence, and building high-performing teams prior to and during his tenure at Cogito.
Frequently speaks and contributes to discussions on the ethical application of AI, the future of work, and how technology can enhance human capabilities rather than replace them.
Florida Atlantic University - Year 1993
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TGI Office Automation is a comprehensive office technology provider dedicated to helping businesses optimize their workflow and enhance productivity. They offer a wide array of solutions including copiers, printers, managed print services, document management systems, managed IT services, and unified communications. From an end-user perspective, TGI aims to be a one-stop-shop for all office technology needs, providing reliable equipment, responsive support, and customized solutions to streamline daily operations and reduce operational costs for businesses of various sizes.
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