Dave Staruch is a seasoned professional and thought leader specializing in AI, decisioning, and customer success, particularly within the Pega ecosystem. He currently serves as a Director, Client Success & AI Decisioning Thought Leader at Pegasystems. With extensive experience in the technology sector, Dave focuses on empowering organizations to leverage advanced AI and decision management capabilities to optimize customer engagement, streamline operations, and achieve significant business outcomes. He is known for his ability to bridge the gap between complex technology and practical business application, helping clients unlock the full potential of their digital transformation initiatives. Dave is passionate about driving innovation and ensuring clients derive maximum value from their technology investments.
Dave Staruch's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Recognized as a key voice and strategist in advancing Pega's AI and decisioning solutions, actively contributing to product direction, best practices, and educating clients on leveraging these technologies for competitive advantage.
Instrumental in guiding numerous enterprise clients to successfully implement and optimize Pega's platform, resulting in improved customer experiences, operational efficiency, and significant ROI.
Consistently advocates for and helps organizations adopt innovative approaches to customer engagement, utilizing AI-driven insights and real-time decisioning to deliver personalized and impactful interactions.
Frequently presents at industry events, Pega conferences (like PegaWorld), and client workshops, sharing expertise on AI, decision management, and customer relationship management (CRM) evolution.
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Konica Minolta, Inc. is a Japanese multinational technology company headquartered in Marunouchi, Chiyoda, Tokyo. It manufactures and sells a wide range of products and services, primarily focused on business technologies (like copiers, printers, and IT solutions), healthcare (diagnostic imaging systems like X-ray and ultrasound), industrial instruments (measuring instruments for light and color), and planetarium systems. From an end-user perspective, Konica Minolta is known for its reliable office multifunction printers, advanced medical imaging equipment that aids in diagnostics, and precision instruments used in various manufacturing and research fields. They are increasingly focusing on digital transformation services and sustainable solutions.
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