Darren Gradus
New York, New York,United States
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Darren Gradus is the Co-founder and CEO of Luminai, a company focused on building an AI co-pilot to automate repetitive tasks for customer support teams, effectively making them more efficient and capable. With a strong background in product management and leadership from notable tech companies like HubSpot and InsightSquared, Darren possesses extensive experience in driving product strategy, growth, and execution. He is passionate about leveraging artificial intelligence and technology to solve complex business challenges and improve user experiences. At Luminai, he spearheads the company's vision, product development, and strategic direction, aiming to transform the customer support industry.
Professional Summary
Darren Gradus's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Co-founder & CEO of Luminai
Successfully co-founded Luminai in May 2020, leading the company from its inception. Secured seed funding (e.g., $2.5M reported in 2021 led by Craft Ventures and General Catalyst) to develop and scale an AI-powered platform designed to augment customer support agents by automating workflows and providing intelligent assistance.
Product Leadership at HubSpot
Served as a Product Manager for Growth at HubSpot, where he was responsible for identifying and executing on opportunities to drive user acquisition, activation, and retention for HubSpot's suite of products. Contributed to strategies enhancing the customer lifecycle and product-led growth initiatives.
Director of Product at InsightSquared
Led product strategy and development for InsightSquared (acquired by Mediafly), a revenue intelligence platform. He was instrumental in shaping the product roadmap, managing the product team, and delivering solutions that provided actionable insights for sales and marketing leaders.
Early Career in Technology and Consulting
Gained foundational experience in technology and business consulting at Infosys, working on projects that provided a broad understanding of enterprise software and client needs, which informed his later product-centric career path.
Educational Background
Bachelor's degree, Business, Management, Marketing, as well as International relationships
The Open University of Israel - Year 2010
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Company Overview
I-CAN Control the PriceI-CAN Systems Inc. is the company behind the 'I-CAN Control the Price' software. They specialize in developing and marketing advanced pricing, quoting (CPQ - Configure, Price, Quote), and sales configuration software solutions. Their products, including 'I-CAN Control the Price', are designed to help businesses, particularly in manufacturing and distribution sectors, to optimize their pricing strategies, streamline complex quoting processes, manage product configurations, and ultimately improve sales performance and profitability.
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