Darlene M Jones
Los Angeles, California,United States
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Darlene M. Jones is a results-oriented and strategic Human Resources executive with over 20 years of comprehensive experience in talent management, organizational development, employee relations, and HR operations. Holding an MBA and the prestigious SHRM-SCP certification, Darlene has a proven track record of partnering with senior leadership to drive business objectives through innovative HR initiatives. She is passionate about creating inclusive and high-performing work environments, developing leadership capabilities, and leveraging data-driven insights to enhance employee engagement and organizational effectiveness. Her expertise spans various industries, including technology, healthcare, and manufacturing, where she has successfully led HR transformations and built robust HR functions from the ground up.
Professional Summary
Darlene M Jones's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Organizational Restructuring for Improved Efficiency
Successfully orchestrated a major organizational restructuring initiative for a 500+ employee company, resulting in a 15% reduction in operational costs and a 10% improvement in cross-functional team productivity within one year.
Implemented Award-Winning Talent Development Program
Designed and launched a comprehensive leadership development program that was recognized industry-wide, leading to a 25% increase in internal promotions to management roles and significantly improved employee retention rates for program participants.
Enhanced Employee Engagement Scores by 20%
Championed and executed a multi-faceted employee engagement strategy, including improved communication channels, wellness initiatives, and recognition programs, which boosted overall employee engagement scores by 20% as measured by annual surveys.
Reduced Employee Turnover through Strategic Initiatives
Developed and implemented targeted retention strategies focusing on career pathing, competitive compensation analysis, and enhanced onboarding processes, which decreased voluntary employee turnover by 18% over a two-year period.
Educational Background
MBA, Business: Organizational Leadership
Mount Saint Mary's University - Year 2008
BA, Political Science Pre-Law
California State University, Los Angeles
SHRM - SCP (Senior Certified Professional), Human Resources
Society for Human Resources Managerment
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Company Overview
TruConnectTruConnect is a U.S.-based telecommunications provider focused on making wireless services accessible and affordable, especially for underserved communities. They are a prominent provider of the federal Lifeline and Affordable Connectivity Program (ACP) services, offering eligible customers free or discounted smartphones, mobile data, talk, and text. Their services aim to bridge the digital divide by providing essential connectivity, including mobile hotspots and nationwide 4G/5G coverage, ensuring more Americans can stay connected to work, school, healthcare, and emergency services.
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