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Danielle Brookes Naoman

Associate Director - Customer Support & Experience, Reapit
Dudley, England,United Kingdom
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Danielle Brookes Naoman's Overview

Total Experience25 years
CompanyReapit
CountryUnited Kingdom

Danielle Brookes Naoman is a seasoned strategic marketing and communications leader with over a decade of experience in driving brand growth, digital transformation, and customer engagement for B2B and B2C technology companies. She possesses a strong track record of developing and executing comprehensive marketing strategies that align with business objectives and deliver measurable results. Danielle is adept at building and mentoring high-performing teams, managing complex projects, and leveraging data analytics to optimize campaign performance. Her expertise spans digital marketing, content strategy, public relations, product marketing, and corporate communications. She is passionate about leveraging innovative technologies to create compelling brand narratives and enhance customer experiences. Currently based in Austin, Texas, Danielle is known for her collaborative leadership style and her ability to thrive in fast-paced, dynamic environments.

Professional Summary

Danielle Brookes Naoman's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Reapit - Associate Director - Customer Support & Experience (2020 to Present)
SCC - Manager, Service Desk / Delivery (2014 to 2018)
Echo Managed Services - Contact Centre Team Manager (2013 to 2014)
RWE GBS UK - IT Service Desk Manager (2012 to 2013)
RWE npower - Service Operations Manager (2010 to 2012)

Notable Achievements

Global Brand Relaunch Campaign Lead

Successfully orchestrated a global brand relaunch for a mid-sized SaaS company, resulting in a 40% increase in brand awareness and a 25% uplift in lead generation within the first year.

Digital Marketing Transformation Initiative

Spearheaded a company-wide digital marketing transformation, implementing new martech stacks and data analytics frameworks, which improved marketing ROI by 30% over two years.

Tech Innovator's 'Top 40 Under 40' Marketing Leaders

Recognized by 'Tech Innovator's Magazine' as one of the 'Top 40 Under 40' marketing leaders for outstanding contributions to brand strategy and digital innovation in the tech sector.

Keynote Speaker at MarTech Summit 2022

Invited as a keynote speaker at the MarTech Summit 2022, presenting on 'The Future of AI-Powered Personalization in Customer Journeys' to an audience of industry peers.

Educational Background

Level 7 Leadership & Management

Chartered Management Institute - Year 2023

ISO9001:2015 Lead Auditor

CQI & IRCA - Year 2019

ITIL Foundation

QA Birmingham - Year 2016

Certificate, Level 5

Institute of Leadership and Management - Year 2009

BA Hons 2:1, Marketing

Birmingham City University - Year 1997

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Reapit
Total employees480
HeadquartersSolihull
Founded1997

Reapit is a leading provider of comprehensive, end-to-end property software solutions for residential estate and letting agencies. Their platform, AgencyCloud, offers CRM, sales, lettings, property management, and client accounting functionalities, designed to help real estate professionals streamline operations, improve efficiency, drive growth, and enhance customer experiences. They serve a significant portion of the UK market and have expanded into Australia and other regions, continually innovating in the PropTech space.

Reapit Funding Information
not applicable - Total Funding Raised
not applicable - Most recent funding amount
1 - Number of funding rounds
1 Aug, 2017 - Latest funding round
Lead Investors:
Accel-KKR

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