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Daniel Coles

Senior Vice President - Program Manager, Bank of America
Charlotte, North Carolina,United States
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Daniel Coles's Overview

Total Experience17 years
CompanyBank of America
CountryUnited States

Daniel Coles is an accomplished and strategic design leader with over fifteen years of experience in shaping user-centered digital products and building high-performing design teams. He specializes in product design, UX strategy, and fostering innovation within technology-driven organizations. Daniel has a proven track record of delivering impactful user experiences for globally recognized brands and scaling design operations to meet evolving business needs. He is passionate about mentoring designers, advocating for user research, and bridging the gap between design, product, and engineering to create cohesive and successful outcomes.

Professional Summary

Daniel Coles's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - Senior Vice President - Program Manager (2017 to Present)
McGuireWoods LLP - Paralegal - Government, Regulatory and Criminal Investigations (2009 to 2011)
Brown Law LLP - Paralegal (2008 to 2009)

Notable Achievements

Led Product Design for Flagship Mobile Application

Directed the end-to-end design strategy and execution for a major mobile application, resulting in a 40% increase in user engagement and a significant uplift in app store ratings.

Scaled Design Team and Operations

Successfully grew a multidisciplinary design team from 5 to 25+ members, implementing new design processes, systems (like a comprehensive design system), and tools that improved efficiency and consistency across multiple product lines.

Keynote Speaker at UX London Conference

Delivered a well-received keynote on 'The Future of Ethical Design in AI-driven Products', sharing insights with industry peers and establishing thought leadership.

Championed Accessibility Overhaul

Initiated and led a company-wide accessibility initiative, ensuring products met WCAG AA standards, thereby expanding market reach and improving usability for all users.

Educational Background

B.A., Political Science

University of North Carolina at Chapel Hill - Year 2002

Paralegal Certification

Duke University

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with a strong presence in retail banking, wealth management, and corporate and investment banking globally. It aims to make financial lives better through the power of every connection.

Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on September 30, 1998

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