Dan Yancey is the Co-founder and CEO of Retain.ai, a pioneering company in AI-driven customer intelligence for enterprise businesses. He is passionate about leveraging technology to help organizations better understand and serve their customers, thereby reducing churn and identifying growth opportunities. With a significant background in enterprise software, product strategy, and go-to-market execution, Dan has a proven track record of building and scaling technology ventures. His leadership at Retain.ai focuses on innovation in AI and machine learning to transform how businesses manage customer relationships and drive revenue outcomes. Before Retain.ai, Dan gained valuable experience in product and leadership roles at various tech companies, shaping his vision for customer-centric solutions.
Dan Yancey's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully co-founded and leads Retain.ai, securing venture funding (e.g., from Emergence Capital, Pear VC) and establishing the company as a key innovator in AI-powered customer intelligence and revenue orchestration.
Instrumental in developing and popularizing the use of AI to analyze vast amounts of communication and activity data (like email, calendar, chat, and CRM interactions) to provide predictive insights into customer health, engagement, and potential churn.
Recognized for his contributions to the enterprise Software-as-a-Service (SaaS) space, frequently speaking on topics related to AI in business, customer retention strategies, and the future of enterprise software at industry events and forums.
Demonstrated ability to identify market needs and build a company from the ground up, navigating the challenges of product development, team building, fundraising, and market penetration in the competitive tech landscape.
California State University, Chico
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SAS Retail Services, a company under the Advantage Solutions umbrella, is a leading provider of retail merchandising services for consumer packaged goods (CPG) companies and retailers throughout North America. They specialize in delivering in-store execution, including continuity coverage, new item cut-ins, resets, remodels, and new store setups, ensuring products are optimally displayed, stocked, and priced to enhance the shopper experience and drive sales for their clients.
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