Cyrus Jaorawalla is a seasoned technology executive currently serving as the Chief Technology Officer (CTO) at Haptik, a leading Conversational AI platform. With over two decades of experience in the tech industry, Cyrus has a strong background in building and scaling technology products, leading engineering teams, and driving innovation, particularly in areas like Artificial Intelligence, Machine Learning, mobile technologies, and large-scale distributed systems. At Haptik, he is responsible for the company's technological vision, product development roadmap, and engineering execution, steering the platform towards cutting-edge advancements in conversational AI to enhance customer experiences globally. His career reflects a consistent focus on leveraging technology to solve complex business problems and deliver impactful solutions.
Cyrus Jaorawalla's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As CTO of Haptik, spearheads the development and implementation of advanced AI and ML models, significantly enhancing the capabilities and performance of their conversational AI platform, impacting millions of user interactions.
Proven track record in previous roles, including CTO at Vserv, of scaling technology infrastructure and engineering teams to support rapid business growth and high-volume transaction processing in the mobile advertising and data intelligence space.
Contributed significantly to the mobile technology and ad-tech landscape through leadership roles, delivering innovative products and platforms that have shaped user engagement and monetization strategies.
Successfully built and mentored high-performing, agile engineering teams focused on innovation, quality, and speed of delivery, fostering an environment of continuous learning and technological excellence.
Jamnalal Bajaj Institute of Management Studies (JBIMS) - Year 2010
HR College of Commerce & Economics - Year 2002
Christ Church High School - Year 1990
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Axis Bank is the third largest private sector bank in India offering a comprehensive suite of financial products. The bank has its head office in Mumbai, Maharashtra. It offers services in large and mid-corporates, MSME, agriculture and retail businesses. Axis Bank has a vast network of branches and ATMs across India and also has overseas operations in countries like Singapore, Hong Kong, Dubai (at the DIFC), Colombo and Shanghai, with representative offices at Dhaka, Sharjah and Abu Dhabi.
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