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Craig Walker is a highly influential serial entrepreneur and a pioneer in the field of cloud communications. He is best known as the founder and CEO of Dialpad, an AI-powered cloud communication platform. Before Dialpad, he founded GrandCentral, the innovative voice-over-IP (VoIP) service that was acquired by Google in 2007 and subsequently became the widely-used Google Voice. This acquisition led him to a role at Google as a Director of Real-Time Communications, where he managed the integration and growth of the service. With a unique background that started in law, Craig has successfully combined legal acumen with technological vision to disrupt and redefine how businesses and individuals communicate.
Craig Walker's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Founded Dialpad in 2011, scaling it into a leading AI-powered Unified Communications as a Service (UCaaS) platform. Under his leadership, the company has achieved 'unicorn' status, valued at over $1.2 billion, and serves over 70,000 businesses worldwide.
Founded GrandCentral in 2005, a revolutionary service that provided users with a single phone number for all their phones. The company was acquired by Google in 2007 and rebranded as Google Voice, a service now used by millions.
Served as an Entrepreneur in Residence at Google Ventures (now GV), where he leveraged his experience to mentor startups and conceptualize the next wave of communication technology, which led to the founding of Dialpad.
Recognized as a key figure in the transition from traditional telephony to modern, flexible VoIP and cloud-based communication systems, fundamentally changing the business and personal communications landscape.
University of California, Berkeley - School of Law - Year 1992
Georgetown University - Year 1989
University of California, Berkeley - Year 1983
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Dialpad is an AI-powered cloud communication platform that provides a unified solution for business voice, video conferencing, messaging, and contact center services. It is known for its proprietary Voice Intelligence (Vi) feature, which offers real-time transcription, sentiment analysis, and call summaries to improve productivity and customer interactions. The platform is designed for modern businesses of all sizes, enabling teams to communicate and collaborate from any device, anywhere.
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