Curt Pordes
Overland Park, Kansas,United States
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Find Curt Pordes’s PhoneCurt Pordes's Overview
Curt Pordes is a highly accomplished and experienced product leader, currently serving as a Senior Director of Product Management at Salesforce. He has a strong background in enterprise software, particularly focusing on CRM, Service Cloud, Field Service, and AI-driven customer service solutions. With over two decades in the technology sector, Curt excels in defining product vision, crafting strategic roadmaps, and leading cross-functional teams to deliver innovative and impactful products. He is passionate about leveraging cutting-edge technologies to solve complex business challenges and enhance customer experiences. Curt is known for his customer-centric approach, deep understanding of market trends, and his ability to translate technical capabilities into tangible business value.
Professional Summary
Curt Pordes's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Leadership in Salesforce Service Cloud and AI
Plays a key leadership role in defining and executing the product strategy for Salesforce Service Cloud, including the integration of Einstein AI capabilities to enhance agent productivity, customer self-service, and overall service operations. His work contributes to maintaining Service Cloud's position as a market leader.
Advancement of Salesforce Field Service Lightning
Instrumental in the growth and development of Salesforce Field Service Lightning, driving innovations that empower mobile workforces with intelligent scheduling, resource optimization, and connected customer experiences, leading to increased operational efficiency for businesses.
Driving Product Innovation and Go-to-Market Strategy
Successfully launched numerous product features and enhancements by effectively collaborating with engineering, marketing, and sales teams. Known for translating customer needs and market opportunities into successful product releases and impactful go-to-market strategies.
Thought Leadership in Customer Service Technology
Recognized as a thought leader in the customer service technology space, often sharing insights on AI, CRM, and the future of customer engagement through presentations, industry events, and internal advocacy at Salesforce.
Educational Background
BS, Journalism / Communications
Ohio University - Year 1976
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Company Overview
Endeavor Business MediaEndeavor Business Media is a prominent B2B media and events company dedicated to delivering high-quality content, data, and marketing solutions across a diverse range of industries. They serve professionals and businesses by providing valuable insights, news, and networking opportunities through their extensive portfolio of magazines, websites, newsletters, and trade shows, helping them stay informed and connected in their respective fields.
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