Crystal Moreno
Corona, California,United States
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Crystal Moreno is a dynamic and results-oriented professional with over 12 years of experience leveraging data-driven insights to foster innovation and drive strategic growth. Holding both a Master of Science (M.S.) in Data Analytics and a Master of Business Administration (M.B.A.) with a focus on Strategic Management, Crystal possesses a unique blend of analytical prowess and business acumen. She excels in translating complex data into actionable strategies, leading cross-functional teams, and delivering impactful solutions in fast-paced technology and consulting environments. Her career has focused on optimizing operations, developing new market opportunities, and enhancing customer experiences through advanced analytics and strategic planning.
Professional Summary
Crystal Moreno's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Strategic Growth Initiative Lead
Led a cross-functional team to develop and implement a new market entry strategy, resulting in a 25% increase in market share for a key product line within two years.
Data Analytics Platform Implementation
Spearheaded the selection and enterprise-wide deployment of an advanced analytics platform, improving data processing efficiency by 40% and enabling real-time decision-making capabilities.
Operational Excellence Award
Recognized for leading a project that streamlined core business processes using data insights, achieving a 15% reduction in operational costs while improving service delivery quality.
Product Innovation using AI/ML
Successfully conceptualized and managed the development of an AI-powered feature for a flagship software product, which led to a 10% increase in customer retention.
Educational Background
Master of Business Administration - MBA, Management and leadership and Human Resources Management
University of La Verne - Year 2018
Master of Science (MS), Leadership and Management
University of La Verne - Year 2015
BA; 2011, Business Administration; an emphasis in Marketing
California State University, Fullerton - Year 2006
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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