Craig Metz is a distinguished technology leader currently serving as the Head of Product for AWS Observability at Amazon Web Services. With a career spanning over two decades, he has established himself as an expert in cloud computing, distributed systems, platform engineering, and product management. Before his current role at AWS, Craig made significant contributions at Netflix, where he was the Director of Engineering for Cloud Platform Engineering. In this capacity, he led teams responsible for building and operating the foundational infrastructure that powered Netflix's global streaming service, focusing on reliability, scalability, and developer productivity. Craig is known for his strategic vision in developing and scaling complex systems and for his insights into how modern applications are built, deployed, and monitored in the cloud. His work continues to influence the direction of cloud services and observability practices.
Craig Metz's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Leads the product vision, strategy, and execution for Amazon Web Services' suite of observability services (including Amazon CloudWatch, AWS X-Ray, Amazon Managed Service for Prometheus, Amazon Managed Grafana, and AWS Distro for OpenTelemetry). Drives innovation to help customers gain deeper insights into the health and performance of their applications and infrastructure.
Led multiple engineering teams responsible for critical parts of Netflix's cloud infrastructure. Focused on building highly available, scalable, and resilient systems for compute, container orchestration, and developer tooling, enabling Netflix's global expansion and operational stability.
A recognized thought leader who has contributed to the advancement of cloud-native architectures and observability. Frequently speaks at industry conferences (like AWS re:Invent) and shares expertise on building and operating large-scale distributed systems.
Played a key role in developing and promoting practices for building fault-tolerant systems at Netflix, contributing to the company's reputation for high availability and pioneering work in chaos engineering and resilience.
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