Craig Keith
London Area, United Kingdom,United Kingdom
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Craig Keith is a seasoned technology executive currently serving as the Chief Technology Officer (CTO) at PagerDuty. With over two decades of experience in software engineering, product development, and technical leadership, Craig is passionate about building and scaling high-performing engineering organizations and delivering innovative, reliable, and scalable technology solutions. His expertise spans cloud infrastructure, SaaS platforms, operational excellence, and fostering a culture of engineering innovation. Before PagerDuty, Craig held significant leadership roles at Salesforce, where he was instrumental in developing and scaling core platform services. He is known for his strategic thinking, technical depth, and his ability to translate complex technical challenges into actionable business outcomes.
Professional Summary
Craig Keith's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Chief Technology Officer at PagerDuty
As CTO, Craig leads PagerDuty's global engineering, IT, and infrastructure teams, driving the company's technical vision, strategy, and execution for its market-leading Operations Cloud platform.
Leadership in Scaling Engineering Teams
Demonstrated success in growing and managing large-scale, distributed engineering organizations at both PagerDuty and Salesforce, significantly enhancing product velocity and platform stability.
Advancement of Cloud Operations and AIOps
Plays a key role in advancing PagerDuty's capabilities in AIOps, automation, and proactive incident response, helping customers transform their digital operations.
Key Contributor to Salesforce Platform Growth
During his tenure at Salesforce, he made significant contributions to the development and scaling of critical platform services, supporting the company's rapid expansion.
Educational Background
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Company Overview
Bilendi (ex Maximiles Group and Panelbiz)Bilendi is a leading European company in research technology and data. They provide innovative solutions and services for market research, customer engagement, and loyalty programs. Bilendi manages proprietary online panels across 12 European countries, enabling businesses to collect high-quality data and insights to understand consumer behavior, preferences, and trends for informed decision-making.
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