Courtney Ryle
Greater Chicago Area,United States
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Find Courtney Ryle’s PhoneCourtney Ryle's Overview
Courtney Ryle is a highly accomplished Senior UX Researcher & Strategist with over 12 years of experience dedicated to understanding user needs and translating them into impactful digital experiences. She excels at leading mixed-methods research initiatives, synthesizing complex data into actionable insights, and collaborating with cross-functional teams to drive user-centered design. Courtney is passionate about ethical design practices and leveraging behavioral science to create intuitive and engaging products. She has a proven track record of influencing product strategy and delivering solutions that meet both user needs and business objectives across various industries, including SaaS, e-commerce, and healthcare technology.
Professional Summary
Courtney Ryle's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign Lead for HealthTech Platform
Led the end-to-end UX research and strategy for a major redesign of a patient portal, resulting in a 40% increase in user engagement and a 25% improvement in task completion rates within six months post-launch.
Global User Research Initiative
Spearheaded a global user research program across 5 countries to identify unmet needs for a new SaaS product, directly influencing the core feature set and internationalization strategy, contributing to a successful market entry.
Published Author & Speaker
Authored several influential articles on ethical AI in UX and presented key findings at leading industry conferences, establishing thought leadership in responsible technology design.
UX Mentorship Program Founder
Established and scaled an internal UX mentorship program that successfully onboarded and developed over 30 junior researchers and designers, significantly enhancing team capabilities and retention.
Educational Background
Bachelor of Science (B.S.), Accounting and Finance
University of Illinois Urbana-Champaign - Year 2001
Bachelor of Science, Accounting, Finance
University of Illinois at Urbana-Champaign - Year 2001
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients. It is a global leader in wealth management, corporate and investment banking, and trading across a broad range of asset classes, serving corporations, governments, institutions, and individuals around the world.
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