Courtney Burns
Lincoln, Nebraska,United States
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Courtney Burns is a results-driven Senior Product Manager with a decade of experience in the tech industry, specializing in SaaS product development, user experience (UX) strategy, and agile methodologies. She has a proven track record of leading cross-functional teams to deliver innovative software solutions that meet both user needs and business objectives. Courtney is passionate about leveraging data analytics and user research to inform product decisions and drive growth. She thrives in fast-paced environments and is dedicated to fostering a collaborative and inclusive team culture. Her expertise spans from initial concept and market research through to launch and post-launch optimization.
Professional Summary
Courtney Burns's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Flagship SaaS Product 'InnovateSuite'
Led the end-to-end product lifecycle for 'InnovateSuite,' a B2B SaaS platform, resulting in a 200% YoY revenue growth and acquisition of 50+ enterprise clients within the first two years.
Redesigned User Onboarding Flow
Spearheaded a major redesign of the user onboarding process for a mobile application, which decreased user drop-off rates by 35% and improved initial feature adoption by 25%.
Speaker at 'ProductCon 2023'
Selected as a speaker at ProductCon 2023, presenting on 'Data-Driven Product Strategies for Hyper-Growth Startups,' sharing insights with over 1,000 industry professionals.
Patented AI-driven Recommendation Engine Component
Co-inventor of a patented component for an AI-driven recommendation engine, enhancing personalization and increasing user engagement metrics by an average of 18% across the platform.
Educational Background
Associate of Arts - AA, Accounting
Southeast Community College - Year 2011
Accounting and Business/Management
Wayne State College - Year 2009
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Company Overview
Health PrimeHealth Prime is a prominent healthcare technology company specializing in comprehensive Revenue Cycle Management (RCM) solutions and practice optimization services for physicians, hospitals, and other healthcare providers. They leverage proprietary software, analytics, and a global workforce to help clients enhance financial performance, streamline operations, and improve patient care. Their services typically cover medical billing, coding, accounts receivable management, credentialing, and data-driven insights to support practice growth and efficiency.
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