Claire Hughes Johnson
,United States
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Claire Hughes Johnson is a distinguished corporate leader, advisor, and author renowned for her expertise in scaling businesses and developing high-performing teams. She served as the Chief Operating Officer (COO) at Stripe from 2014 to 2023, where she was instrumental in driving the company's hyper-growth from fewer than 200 employees to over 8,000, establishing it as a global financial infrastructure leader. Before her tenure at Stripe, she spent a decade at Google, holding various executive positions, including Vice President for Global Online Sales and Vice President of Google Offers. Today, she leverages her extensive operational experience as a board member for companies like HubSpot and The Atlantic, and as an advisor to CEOs and leaders. She is also the author of the best-selling book 'Scaling People: Tactics for Management and Company Building', a practical guide that codifies her philosophies on effective management and organizational development.
Professional Summary
Claire Hughes Johnson's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Architect of Stripe's Hyper-Growth
As COO, Claire led Stripe's business operations, sales, marketing, and support, scaling the company's workforce by over 40x and expanding its global presence and product suite, solidifying its position as a pillar of the internet economy.
Author of 'Scaling People'
Authored the critically acclaimed book 'Scaling People: Tactics for Management and Company Building,' distilling her extensive experience from Google and Stripe into a practical and actionable guide for leaders at all levels.
Pioneering Google's Global Operations
During her 10-year tenure at Google, she was a key executive who led multiple global business units, including overseeing the operational teams for AdWords and launching strategic initiatives like Google Offers.
Influential Board Member and Advisor
Serves on the board of directors for prominent public companies, including HubSpot and Ameresco, and at The Atlantic, lending her strategic and operational expertise to guide their growth and governance.
Educational Background
MBA, Strategy and Marketing
Yale School of Management
BA, Honors in English and American Literature
Brown University
Milton Academy
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Company Overview
StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
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