Chuck Perret
Greater New Orleans Region,United States
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Chuck Perret is the Co-founder and CEO of Ushur, a leading AI-powered Customer Experience Automation (CXA) platform. With a deep background in enterprise software, cloud computing, and mobile technologies, Chuck has dedicated his career to building innovative solutions that solve complex business challenges. At Ushur, he spearheads the mission to transform enterprise customer interactions through 'Invisible AI,' enabling businesses to create intelligent, automated, and empathetic customer journeys without requiring extensive coding. His leadership focuses on driving product innovation, strategic growth, and fostering a culture that prioritizes customer success and technological advancement in the AI and automation space.
Professional Summary
Chuck Perret's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Co-founder and CEO of Ushur
Successfully co-founded and scaled Ushur, positioning it as a significant player in the AI-driven Customer Experience Automation market, serving global enterprises.
Pioneering 'Invisible AI' in Customer Experience
Championed the concept and development of 'Invisible AI,' making sophisticated AI and automation capabilities accessible and seamlessly integrated into enterprise workflows to enhance customer engagement.
Secured Significant Venture Capital Funding
Led Ushur through multiple successful funding rounds, including a notable Series C, attracting top-tier investors and fueling the company's rapid growth and product development.
Industry Recognition for Ushur
Under his leadership, Ushur has received numerous industry accolades and recognitions from analyst firms like Gartner and Everest Group for its innovative CXA platform and impact on the market.
Decades of Enterprise Software Leadership
Leveraged over two decades of experience in leadership roles at prominent technology companies like CA Technologies (formerly Arcot Systems) and Kony, focusing on security, mobile, and cloud solutions prior to founding Ushur.
Educational Background
Bachelor of Arts (B.A.), History
University of New Orleans - Year 1988
Certificate cum laude, German Studies
Leopold-Franzens Universität Innsbruck - Year 1991
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Company Overview
CENTERLINE.COCenterline is a leading professional services company specializing in the design, build, and maintenance of wireless and wireline telecommunications infrastructure. They provide end-to-end solutions including site acquisition, engineering, construction, technical services, and managed services to support carriers, OEMs, tower companies, and enterprise clients in deploying and upgrading their networks for technologies like 5G, IoT, and fiber optics.
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