Christina Chung is a highly experienced User Experience (UX) Research leader, currently making significant contributions at Netflix. With over 15 years in the field, she has a strong background in driving user-centered design strategies and fostering research excellence within prominent tech organizations. Previously, she held influential roles at Google, where she was a Staff UX Researcher focusing on areas like AI, Search, and Assistant, leading complex research initiatives that impacted millions of users globally. Christina is known for her expertise in mixed-methods research, her ability to translate user insights into actionable product strategies, and her passion for building and mentoring high-performing research teams. She is a vocal advocate for ethical design and the responsible development of technology.
Christina Chung's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Currently leads and shapes UX research practices at Netflix, focusing on enhancing user experience for a global audience and driving innovation in entertainment content discovery and consumption.
Led foundational and strategic UX research for key Google products, including Google Search, Assistant, and AI initiatives. Her work involved understanding complex user behaviors and informing the development of cutting-edge technologies with user-centric insights.
Recognized as a thought leader in the UX community, frequently speaking at conferences and contributing to discussions on advanced research methodologies, the future of UX, and the ethical implications of AI design. She champions responsible innovation and human-centered AI.
Actively involved in mentoring aspiring UX researchers and designers, contributing to the growth of the UX community through knowledge sharing and fostering inclusive environments for learning and development.
IESE Business School
Indiana University - Kelley School of Business
University of Oxford
Wilton High School
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Estrella Media is a leading Spanish-language media company in the United States, creating and distributing a wide range of original video and audio content for television, radio, and digital platforms. It serves the Hispanic audience with news, entertainment, music, and sports programming, operating television stations, radio stations, and digital properties including a FAST (Free Ad-supported Streaming TV) channel network.
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