Christina F.
Greater Houston,United States
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Find Christina F.’s PhoneChristina F.'s Overview
Christina F. is a seasoned Senior UX Researcher with over 10 years of experience in understanding user needs and translating them into actionable insights for product development. She excels in mixed-methods research, employing a wide array of qualitative and quantitative techniques to drive user-centered design decisions. Christina is passionate about creating intuitive and accessible digital experiences that solve real-world problems. She has a strong background in human-computer interaction and has successfully led research initiatives for various B2C and B2B products, impacting millions of users globally. Christina is known for her collaborative spirit, her ability to mentor junior researchers, and her strategic thinking in embedding research into agile development cycles.
Professional Summary
Christina F.'s work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redefined User Onboarding for a Leading SaaS Platform
Led a comprehensive research study that identified critical pain points in the user onboarding process. The insights and subsequent design recommendations resulted in a 25% increase in user activation rates and a 15% reduction in early-stage churn within 6 months of implementation.
Established a Scalable User Research Repository
Designed and implemented a centralized user research repository, enabling efficient knowledge sharing across product, design, and engineering teams. This improved research visibility and reduced redundant research efforts by 30%.
Pioneered Accessibility Research Initiative
Championed and executed an organization-wide accessibility research program, leading to WCAG 2.1 AA compliance for key products and significantly improving the user experience for individuals with disabilities. Presented findings at an international HCI conference.
Educational Background
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Company Overview
Origin BankOrigin Bank, a wholly-owned subsidiary of Origin Bancorp, Inc. (NASDAQ: OBK), is a community-focused financial institution that provides a wide range of traditional banking services, including commercial and retail deposits, and commercial, real estate, construction, and consumer loans. With a history dating back over a century, Origin Bank emphasizes building long-term customer relationships and serving the financial needs of individuals, businesses, and municipalities across Louisiana, Texas, and Mississippi.
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