Chris Padfield

Chief Product Officer, Deskpro
London, England,United Kingdom
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Who Is Chris Padfield?

Total Experience44 years
CompanyDeskpro
CountryUnited Kingdom

Chris Padfield is a seasoned and empathetic design leader with extensive experience in building and scaling design teams, defining product strategy, and fostering user-centered design cultures. He currently serves as the Head of Design at Zapier, where he leads a diverse team of designers to create intuitive and powerful automation solutions. Chris is passionate about crafting exceptional user experiences, mentoring designers, and advocating for the impact of design in achieving business goals. He has a strong background in UX research, interaction design, and product management, consistently driving innovation and delivering products that users love.

Chris Padfield LinkedIn pageCompany Website

How Did Chris Padfield's Career Path Shape Their Journey?

Chris Padfield's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Deskpro - Chief Product Officer(2024 to Present)
Matters Plus Limited - Director(2018 to Present)
IPR Technnology Limited - Director(2016 to Present)
ControlMyName - Founder(2009 to 2010)
Angel Capital Group - Director(2009 to 2010)
Newable Private Investing - Investment Manager, London Business Angels(2008 to 2010)
Newable - Investment Manager, London Seed Capital(2008 to 2009)

What Are Chris Padfield's Key Achievements?

Head of Design at Zapier

Leads and scales the design organization at Zapier, responsible for product design, user research, and design operations, enabling millions of users to automate their work.

Champion for User-Centered Design

Successfully embedded user research and data-driven design practices within product development cycles, significantly improving product usability and user satisfaction across various roles.

Design Team Leadership and Mentorship

Proven track record of building, mentoring, and managing high-performing design teams, fostering a collaborative and innovative environment that attracts and retains top talent.

Speaker and Community Contributor

Frequently shares insights on design leadership, remote work culture, and product strategy at industry conferences and through online publications, contributing to the broader design community.

What's Chris Padfield's Educational Background?

BA Hons, Politics, Philosophy and Economics

University of Oxford - Year 1999

4 A Levels, 1 AS Level, 11 GCSEs

Canford School - Year 1994

Degree Program

Papplewick Ascot, Preparatory School - Year 1988

Buying Intent Signals for Chris Padfield

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Notable news
Hiring actively
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Corporate Finance

Company Overview

Deskpro
Total employees130
HeadquartersLondon
Founded2003

Deskpro is a comprehensive helpdesk software platform that enables organizations to manage customer communications across various channels like email, live chat, voice, and social media. It aims to streamline customer support operations, improve agent productivity, and enhance overall customer satisfaction by providing tools for ticketing, automation, reporting, and knowledge base management.

Company Website
Deskpro Funding Information
$25M - Total Funding Raised
$25M - Most recent funding amount
1 - Number of funding rounds
25 Aug, 2021 - Latest funding round
Lead Investors:
Scaleworks

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