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Chris Arnold

Vice President CX Strategy, ASAPP
Greenville, South Carolina,United States
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Chris Arnold's Overview

Total Experience21 years
CompanyASAPP
CountryUnited States

Chris Arnold is a dynamic and results-oriented technology leader with over 15 years of experience in software engineering, product management, and team leadership. He has a proven track record of conceptualizing, developing, and launching innovative software solutions for both B2B and B2C markets. Chris is passionate about building scalable systems, fostering collaborative team environments, and leveraging emerging technologies to solve complex business problems. His expertise spans cloud computing (AWS, Azure), full-stack development, agile methodologies, and data-driven product strategy. He is dedicated to mentoring junior engineers and contributing to the tech community.

Professional Summary

Chris Arnold's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

ASAPP - Vice President CX Strategy (2020 to Present)
Verizon - Global Director – Consumer Desktop Technology (2019 to 2020)
Verizon Wireless - National Director - Technical Experience (2017 to 2018)
Alltel Wireless - Director - Technical Services (2007 to 2010)
Alltel Corporation - Sr. Consultant - Sales & Activations (2006 to 2007)

Notable Achievements

Led Development of Flagship SaaS Product

Spearheaded a team of 20+ engineers and product managers to successfully design, develop, and launch a market-leading SaaS platform, acquiring over 10,000 enterprise customers within the first two years and generating $5M+ ARR.

Innovator of the Year Award 2021

Received the internal 'Innovator of the Year' award for architecting a novel AI-driven personalization engine that increased user engagement by 40% and customer retention by 25%.

Scalability Overhaul Project

Successfully re-architected a legacy monolithic application into a microservices-based architecture, improving system scalability by 300% and reducing operational costs by 20%.

Keynote Speaker at Tech Innovate Summit 2023

Delivered a keynote presentation on 'The Future of AI in Enterprise Software' to an audience of over 500 industry professionals, sharing insights and trends in artificial intelligence.

Educational Background

Master of Business Administration (M.B.A.)

Clemson University - Year 2015

BS, Architecture, Mgt Science

Clemson University - Year 1997

BS, Architecture

Clemson University - Year 1991

Buying Intent Signals for Chris Arnold

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

ASAPP
Total employees450
HeadquartersNew York
Founded2014

ASAPP is an AI research-driven company that designs and develops AI-native products to augment human productivity, particularly in the customer experience (CX) domain. Their solutions aim to improve agent efficiency and effectiveness in contact centers, leading to better customer satisfaction and operational outcomes. By applying advanced machine learning, natural language processing, and data analytics, ASAPP helps large enterprises optimize their customer interactions across various channels.

ASAPP Funding Information
$400M - Total Funding Raised
$120M - Most recent funding amount
5 - Number of funding rounds
May 1, 2021 - Latest funding round
Lead Investors:
Emergence Capital
March Capital Partners
Insight Partners
Dragoneer Investment Group
Telstra Ventures
John Doerr
Dave Strohm
George Still Jr.

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