Chris Airey
Saltash, England,United Kingdom
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Chris Airey is a seasoned product leader and innovator with over 15 years of experience in the tech industry, specializing in SaaS product development, user experience (UX) strategy, and agile team management. Currently based in Austin, Texas, Chris has a strong track record of successfully launching and scaling digital products that delight users and drive business growth. He is passionate about leveraging data-driven insights to inform product decisions and fostering collaborative environments where creativity and technical excellence thrive. Chris is known for his ability to bridge the gap between technical teams and business stakeholders, ensuring alignment and a shared vision for product success. He is a proponent of continuous learning and actively stays abreast of emerging technologies and market trends.
Professional Summary
Chris Airey's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Scaled SaaS Platform to 1M+ Users
Led the product strategy and development roadmap for a B2B SaaS platform, growing its active user base from 100k to over 1 million within three years, significantly increasing ARR.
Redesigned User Experience for Flagship Product
Championed a complete UX overhaul for a legacy enterprise software, resulting in a 40% improvement in user satisfaction scores and a 25% reduction in support ticket volume.
Innovator of the Year Award (Internal)
Recognized internally for developing and pitching a novel product feature that addressed a key customer pain point, which was subsequently implemented and became a major differentiator.
Successful Agile Transformation Lead
Successfully led the transition of multiple development teams to Agile methodologies, improving development velocity by 30% and enhancing cross-functional collaboration.
Educational Background
BSc (Hons), Computer Science
The Open University - Year 2006
HND, Computer Science
University of Plymouth - Year 2003
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Company Overview
JW PlayerJW Player is a leading video technology company providing a comprehensive platform for video hosting, playback, streaming, intelligence, and monetization. They empower publishers, broadcasters, and businesses to deliver high-quality video experiences to their audiences across various devices and platforms, helping them grow their reach and revenue.
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